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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 82 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the excellent condition of the pre-owned iPhone 13, along with its reliable performance and great battery life. The camera quality is also a highlight for many users, and some appreciate the color options. Overall, customers seem very satisfied with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 82 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a phone since my last one was pretty old. This is a great upgrade and works well, battery life came in at 88% , and everything seems to work good. Exactly as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pink iphone power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This preowned iPhone replaced my kiddo's XR she had since 2017. She especially loves the color and how well it functions.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Brand New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone cane practically brand new with a charging cord. No scratches or scruffs, actually fully unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is a good sales I recomed the iPhone the color is pretty and the phone Word very good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to be working well. It is in excellent condition minor scratches. Still looking how the battery holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came pretty fast, and exactly as it was detailed online!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new ,,Very good i phone a lot od storage and the color its perfect lobe it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works perfectly. Great battery life. Excellent camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition.no scratches. Battery is keeping charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packaging stinks, but it's what was inside that ma

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was a great buy. The repackaging that Best Buy uses isnt that great, however. If you ever get one of these preowned devices, have it sent to the store so that you can actually assess the phone before accepting it. I had an employee open this phone before I touched it because it looked like it would have been damaged. Came out OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. i did not open yet . but i arrived on time at my home

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This refurbished iPhone is great just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for good price i think. Like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone very recommend , nice gift for someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have possession of this item and not oce ever had a problem with it. The delivery was pn time i couldn't ask for anything else

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well I haven’t had trouble with it since recieving the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is clean and updated. I've had it less than a year and it is Laguna despite the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Iphone 13 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since i purchased my phone it hasn’t had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bueno…………………………………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery health bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone however I received it with less then 85% battery health causing the phone to constantly be charged and need a battery replacement soon that costs $80-100

    No, I would not recommend this to a friend
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