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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 83 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the excellent condition of the pre-owned iPhone 13, along with its reliable performance and great battery life. The camera quality is also a highlight for many users, and some appreciate the color options. Overall, customers seem very satisfied with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 1 out of 5 stars

    Never ordering here again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone and was told it was delivered by FedEx and signed for when no one ever came to my door. I triple check the address and it was incorrectly. The signature doesn’t match my neighbors, apartment complex, or the front office manager. I called FedEx and they said that they were already working on an investigation but after a few days told me to just reach out to Best Buy. I did so and their costumer service said they would request a refund and start an investigation and that i would hear from them within 48-72hrs. About a week later i finally heard from them and they said they were not going to help at all and i was sol. I would strongly advise against ordering this product as the person they contracted to do their orders gave away my package and Best Buy happily took $587 without insuring i actually got the phone. Lesson learned i will never order from them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente no problems at all. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 1 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition, but out of no where it turns off and battery dies right away.

    No, I would not recommend this to a friend
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