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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 207 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and impressive battery life of the pre-owned iPhone 13 Pro. They also appreciate the phone's overall performance and camera quality. Many customers are happy with the price, color, and general functionality of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 207 reviews
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needed a new phone, had the XR, definitley and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in excellent quality. Everything works well and it has a high battery capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, really very pleased with my purchase, excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with order and process, very satisfied with order and process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received in good condition though there was a slight delay in delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it look really good and i just hope giving original charger only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! it was like brand new the box was very secure and kept it nicely

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is 83% and they didn't tell me this when I bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone thanks i can actually look at my screen now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's a good phone l bought it as a gift for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service-very professional staff member received courteous attention

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone and it really is a nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i was able to finance the phone with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 1 out of 5 stars

    My experience/ Nightmare.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone 10 days ago. It was supposed.to be in my hands 8 days ago. The phone got lost on the way. I have to wait 14 more days to get.my money back. I cannot file a claim with Ups because Best Buy are the ones who have to do it. Tree weeks ago I bought a Dji drone almost $1000. I pay extra. For expedite shipping. I go it 5 days late and they sent me a thing that look like somebody took it from the garbage. There not only expensive but not reliable and they sell garbage. I can buy that phone $200 cheaper. Never again .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in such a weird flimsy, cheap box. Small scratch on the middle of the screen, came at 88% battery health, and didn’t come with a charger for some stupid reason. Not worth 800 AT ALL. Stupid purchase, don’t buy. I’d add photos but I am unable to since I’m currently writing this review on the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to win iPhone please let me know…. ……………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Decision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a wrong move to trade in my perfect Mini 12 for iPhone 13. Face iD wasn’t working since the day I bought it… all efforts to get it fixed was abortive..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because the battery life was already very worn out and its battery was going down quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition did not work and had some screen damage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back camera does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister in Nepal. I shpuld have checked everything but I did not think there could be any issue so I just sent it to Nepal. Later found out that back camera is’nt working. It can not take pictures and videos. I ca not even return because phone is is in nepal. Total waste of my money.

    No, I would not recommend this to a friend
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