Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 215 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and impressive battery life of the pre-owned iPhone 13 Pro. They also appreciate the phone's overall performance and camera quality. Many customers are happy with the price, color, and general functionality of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 215 reviews
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a month and all is good. Glad I was able to get my preferred iPhone and have it all work as planned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bien

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diría que podría decir que es justo sería 5 star si el cargador que trae fuera el original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy. I always get the best deals and great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent best choice I really needed an upgrade and this is the best phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Came in fast and they were prompt about informing me of delays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome..met my ecpectations,it's almost new,the battery is fine and everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needed a new phone, had the XR, definitley and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in excellent quality. Everything works well and it has a high battery capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with order and process, very satisfied with order and process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received in good condition though there was a slight delay in delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, really very pleased with my purchase, excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it look really good and i just hope giving original charger only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! it was like brand new the box was very secure and kept it nicely

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it is a special gift from my younger brother, but his display is not working in a week display so I recommend that do not buy the refurbished items from the Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone thanks i can actually look at my screen now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter new phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's a good phone l bought it as a gift for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service-very professional staff member received courteous attention

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone and it really is a nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i was able to finance the phone with best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is 83% and they didn't tell me this when I bought it.

    No, I would not recommend this to a friend