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Customer Ratings & Reviews

$539.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 371 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and condition of the Pre-Owned Excellent iPhone 13 Pro Max 5G 128GB (Unlocked), with many praising the high camera quality and long battery life. The phone is easy to use, and customers love it. However, some customers have reported issues with scratched screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 371 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro Max works great just as good as new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a customer who purchased this phone I was really disappointed that the battery was not replaced. The percentage was 80 percent if your going to say the phone is in excellent condition than these things need to be addressed. I was also told I had 14 to return the phone I was not told I had a warranty for ninety days customer service just saying something to you and don’t know. They need to be trained on policy of warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone overall the charge is good phone looks good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great !!! Glad Best Buy Har What I Needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still an awesome phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this as a gift to my daughter… shes in high school so i dont give her any fancy phones … she still enjoys it because its reliable and still can compete with new cellphones now..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I phone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it pre opener I phone 12 and it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a original charger but everything else was good and well preserved, nice purchease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13th pro max!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for over a year now and it’s been amazing. I haven’t had to worry about glitches or any software issues it’s been very nice and worth the money spent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was an excellent condition very easy to connect to a carrier. 10 out of 10 Experience.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is in good condition and well cared full

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s brand new basically. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Place to look, order & quick shipping

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases, ordering is always easy & smooth. No hassle! It takes a lot to find quick easy process! Kudos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger Storage is not Better it's a MUST!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro Max is a great phone. It's a wonder they ever made it with this storage size though. 128GB is not enough for me and I barely use my phone. Size up or two on storage and you'll have a solid phone for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was knowledgeable and courteous to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was really good. It came with no scratches or dents which I was initially worried about. Batt health was 88% a little lower than I expected but everything else was okay. Delivery was efficient, it came on time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice. Compared too the phone i had this one is hands down awesome! Beautiful pictures. Response quickly to every command. I'm so glade that i got this S24 had a i phone 13 pro max. Didn't even come close to this S24 Samsung ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone a good size as well I had no issue with it at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok phone and lit bit Scratch on the side and

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues other than battery life percentage being around 80%. Still a good item and exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14PRO max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, for a great phone. Love the color and love the camera settings. Must buy! Best Buy is accurate and detailed purchase was very much recommended.

    I would recommend this to a friend