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Customer Ratings & Reviews

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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 367 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and condition of the Pre-Owned Excellent iPhone 13 Pro Max 5G 128GB (Unlocked), with many praising the high camera quality and long battery life. The phone is easy to use, and customers love it. However, some customers have reported issues with scratched screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 367 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great with my SIM card. Half of my old phone transferred to this phone. Still had to move apps and a few other things that didn’t transfer automatically. Hassle but workable. Battery health 100% when I received. Now 87% health. My old Apple Watch worked perfect with my iPhone 6S+. 13 Max Pro not so much with my old Apple Watch. In complete app. Weather app is the worst.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly brand new photo graphic amazing color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 4 out of 5 stars

    Great Phone for a so-so price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually impressed with the condition and performance of this phone. I originally had an iPhone 14 Pro Max but returned it because of financial troubles. But this was a somewhat decent price, condition near new and performance matches the iPhone 14 Pro Max even though that has a Bionic Chip 16 unlike the iPhone 13 Pro Max having a Bionic Chip 15. I am happy with this purchase, but this is a bit higher priced then what you can find on Ebay for example. So recommended to do a bit of research before buying. I only bought this because I needed a reliable phone and had around $500 in gift card credit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent availability and pricing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an iPhone at Best Buy, and the entire process was quick and easy. The staff helped me compare models and answered all my questions clearly. The phone works perfectly, and I’m very happy with the overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes My Son Loves His Phone It's So Beautiful He Love That Blue Color It Works Really Good Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, good battery very good performances

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and battery life no scratches or scuffs

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the phone and it works great and looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It came with 93% battery life and works fast. Battery last two or more days depending what apps I’m using.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great; the battery lasts long enough and I don't have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new device since we are a Apple user and costumer, phone works as we expect it and overall performance is pretty goid.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very greta phone i would definitely recommend buying its very shinny and a very good quality item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good very good good very good very good very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excellence performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong battery life, quality camera, with optimized performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using and loving my device. Works well no issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    iphone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone everything works well, the battery life was 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well and hasn’t had any issues. Love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Awesone preowned phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever as it looks news to me to be pre owned, works good to me, exceed my expectations, battery life is 100 percent for it to be pre owned, I’m happy and excited that I made this purchase, I like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with super performance across the board.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    my amasing i phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one you buy i phone at best buy you got good choice my i phone is very amising on pictures and network and has good battary

    I would recommend this to a friend
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