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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and high-quality camera of this pre-owned iPhone 13 Pro Max. Many also praise the battery life and overall performance, finding it to be comparable to a brand-new device. While some users reported screen issues, the positive feedback on other features significantly outweighs the negative comments. The phone's affordability is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 310 reviews
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Awesone preowned phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever as it looks news to me to be pre owned, works good to me, exceed my expectations, battery life is 100 percent for it to be pre owned, I’m happy and excited that I made this purchase, I like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refurbished product I love it it works well and a good price I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Like New CONDITION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in like new condition! Other places have cheap prices with cheap cosmetics and shadowy screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome phone for everyone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from Android to iPhone. The 14 Pro Max is awesome! It was easy to learn the Apple iOS system. I would recommend BestBuy sales rep to everyone. They were very helpful and knowledgeable. The best experience to date buying a new cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first “pre-owned” purchase. So far I am very pleased with the iPhone. The battery life is good and the camera takes nice clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone turned out super good, there is no doubt about the Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone ! I recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the iPhone 13 Pro Max. The camera is amazing, the battery last longer than my 11 pro max. I trades in a few of my older devices to get this from best buy. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I enjoy the disrespect I get on it. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was awesome looked new. I use it as a second phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PHONE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price. Its is a older model but does have very great features and good if you need an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My iPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good article the battery in perfect condition very good connection to the network is a way to have latest generation items at a cheaper price I am delighted with my phone I recommend them very good option

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a really good battery and has really good camera and the color is perfect and overall it’s such a good looking phone and it has no mistakes at all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, in excellent condition I would recommend anyone who want to buy a decent phone here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refurbished I phone 13 pro max my screen was clean almost completely new, my battery was at 100% and no scratches on camera or around the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13promax

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been in great condition. No problems and thinking about buying another one. And employees has been helpful at soon as you walk in the store. So many electronics to choose from Best buy is a great store to buy new and up to date electronics you will not regret it. So come and buy you a cool electronic to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little scare about the open box stuff. But, my phone is working perfect and I have it for 5 months now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, holds a charge for a long time, decent camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    (Recommended)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a year and I love it. It hasn't had any problems yet, and when I went to pick it up at the store, they were very nice to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service quick. Price was accurate. Love the features. Easy to set with service carrier. Loved the features.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    My iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, excellent condition My iPhone.

    I would recommend this to a friend
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