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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and high-quality camera of this pre-owned iPhone 13 Pro Max. Many also praise the battery life and overall performance, finding it to be comparable to a brand-new device. While some users reported screen issues, the positive feedback on other features significantly outweighs the negative comments. The phone's affordability is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 329 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    PRETTY GOOD CONDITIONS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions working , amazing packaging . Phone is as good as new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a original charger but everything else was good and well preserved, nice purchease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone, great features. The cover should be changed to allow pictures to be taken when it’s on. Right now you have to take it off to take pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    IPhone 13 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfectly good smart as well . All features are working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It. was. used. but. couldint. tell. Amazing. Product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a customer who purchased this phone I was really disappointed that the battery was not replaced. The percentage was 80 percent if your going to say the phone is in excellent condition than these things need to be addressed. I was also told I had 14 to return the phone I was not told I had a warranty for ninety days customer service just saying something to you and don’t know. They need to be trained on policy of warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge you almost 900 dollars for a almost a 4 year old phone with a max battery capacity at 80 so then you have to spend an additional hundred dollars to have that battery replaced so you’re already at $1000 so for that price you might as well just go and buy the latest iPhone. The screen is has scratches on it their certification for it clearly they don’t do anything for they just cleaned it up and throw in a box that says yep it’s good to go let’s charge $800 plus tax.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition, i love everything about it .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Blue iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new good condition fast speed good memory i like the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 13PM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS AWESOME !! Never thought I would actually get one but when I did , I fell in love again !

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was well packaged. Photo quality are amazing. The phone looks & works as new !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is better compared to the most recent version which is much more expensive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will recommend every one rush to Best Buy and get

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys the phone so much and she say it works like perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products and so far I have lucky, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil and Jadin Herrera were excellent in helping me get my new iPhone 13 Promax transferred and running properly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone works very well for pre-unfound I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPHONE 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in very good shape. No cracks or chips and operates perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good price. my friend really enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and the battery life was 100%. Great purchase even though it was used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was at 80% I thought they replaced the battery for a new one

    I would recommend this to a friend