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Customer Ratings & Reviews

$529.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 367 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and condition of the Pre-Owned Excellent iPhone 13 Pro Max 5G 128GB (Unlocked), with many praising the high camera quality and long battery life. The phone is easy to use, and customers love it. However, some customers have reported issues with scratched screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 367 reviews
  • Rated 5 out of 5 stars

    Great product companion.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe apple has the best products and technology and it is great that they continuously upgrading their products. Great job, make them a little less pricy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it and satisfied with it. She was able to use it in the Philippines using her old sim. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im finally twinning with my wife same device, same color and Different storage. Love the blue and wish if the other newly released came with the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service of this location and the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad also very fragile nothing worth mentioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone died. The associates were very helpful accessing one at a different store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good conditions, no scratches just having a few issues with the keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scratch phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone it's no perfect When I bought it it wasn't in good condition, I wanted to exchange it but they wouldn't exchange it for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service knowledgeable staff Helpful great with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far and fulfills my expectations. Good value for money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice and amazing thank you so much you give great opportunity opportunities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo mejor que puede aver comprado en Best buy lo recomiendo

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Mixed Bag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was free of scratches but seemed warped because I couldn’t get a screen protector to stay flat on it. I tried several different ones and was getting the same result. Battery was 86%. For the price I expected better. Frame also had damage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    low battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device in an emergency. The battery had a low life percentage and it was not as I was told that they had made internal changes to the device to make it almost new. I find the cost to be high for a used device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone working in excellent condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone working extraordinarily and no issues and no scratches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I will give my little brother he really like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent arrived early than expected happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was nice and the phone works great even tho it had some scratches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Management

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate taking care customer in a good conversation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 13 Pro Max Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works all right. It dose have some bugs. It gets stuck on the screen every once in a while.

    No, I would not recommend this to a friend