Customer Ratings & Reviews

When i bought the phone i paid for what i thought was receiving was an original iphone but now a couple of months later i think i got ripped off i received a phone with a screen that was swapped not the original and the cameras were changed not original and now i am having issues with updatesto the phone

The phone is perfect and they gave me good financing occupations. Of course I'll be back

I am not satisfied with the I phone. It cost me 1000$ however it didn’t come in the original apple version packaging and the screen had no seal. Also charger is not apple. I think its a used phone. I am returning it! This is the first time I am complaining because Best Buy never disappointed me with past orders.

The price was right and was treated real well with the service.

Honestly surprised how good this pre-owned iPhone is. Looked almost brand new, no scratches, and battery life is solid. Everything works perfectly — camera, Face ID, performance. Saved money and still got premium quality. Highly recommend if you’re okay with pre-owned!

I’ve been using the iPhone 13 Pro Max for a few months now and I’m extremely impressed. The performance is lightning fast thanks to the A15 Bionic chip — apps open instantly and multitasking is seamless. The camera system is next level, especially in low light. Photos and videos come out incredibly sharp and vibrant. Battery life is amazing — I can easily go all day with heavy use and still have charge left at night. The display is stunning, with smooth scrolling and rich colors. Yes, it’s a bit heavier than other models, but the build quality feels premium and solid in hand. Overall, the iPhone 13 Pro Max is worth every penny. If you want speed, top-tier camera quality, and long battery life, this is the phone to get.

“Excellent phone! Fast performance, great camera, and long battery life. Totally worth the price.”

Camera is good, battry last good time it is working like new i will buy iPhone anytime.

I was in the market to buy a new phone but i came across this one and not only was it great quality it was also better priced and works excellent.

Very good phone, good battery very good performances

Great condition and battery life no scratches or scuffs

I was actually impressed with the condition and performance of this phone. I originally had an iPhone 14 Pro Max but returned it because of financial troubles. But this was a somewhat decent price, condition near new and performance matches the iPhone 14 Pro Max even though that has a Bionic Chip 16 unlike the iPhone 13 Pro Max having a Bionic Chip 15. I am happy with this purchase, but this is a bit higher priced then what you can find on Ebay for example. So recommended to do a bit of research before buying. I only bought this because I needed a reliable phone and had around $500 in gift card credit.

I love this phone. It came with 93% battery life and works fast. Battery last two or more days depending what apps I’m using.

I've had this phone for a year and I love it. It hasn't had any problems yet, and when I went to pick it up at the store, they were very nice to me.

I bought my iPhone 13 Pro Max from Best Buy, and the experience was great. The staff was helpful, setup was easy, and the phone works perfectly.

great phone everything works well, the battery life was 100%

Great price for the phone and it works great and looks like new.

Excellent! Works great! Not damaged...l Iike brand new !

Great buy. This is the 3rd used phone I bought . No regret. Never disappointed.

Great phone ! Brand new from Best Buy Better service than apple