Customer Ratings & Reviews

Honestly if you are looking to get a new phone the best way to go is unlocked phones . Best Buy offers great deals for a good phone. Unfortunately this iPhone I got wasn’t the best since it was previously owned it didn’t come with the original box nor the original charger. It came dirty/ almost died as well as the custom service to return the phone was horrible. I didn’t know that they charge a restock fee of $45 so please check everything before buying. Since it was an owned phone I knew it wasn’t going to be new but the way I got it was sad. It seemed they just took the phone back and put it in a box and left it alone . It wasn’t presentable as well as the battery was 83 so it wasn’t worth keeping and well I returned it and lost $45 to do so. Honestly it’s that bad to lost the $45 because after I got an iPhone 14 Plus from Best Buy unlocked and I shouldn’t have even concerned getting a used one . So don’t waste your time or money . Like I did I wasted gas and time going just to be told they were charging me to return something that was already used and horrible . They told me that I had to not open it and they would take it back with no charge. It doesn’t seem right because how am I use to keep a phone and not open it to see if it even works . I Would have gotten stuck with a phone that wasn’t worth it . Now don’t. Get me wrong Best Buy is a good place to find reasonable prices and electronics but be careful on what you really are getting. The iPhone 14 Plus I got it great I had upgraded my mom from the iPhone 11 to the iPhone 14 Plus and it was worth it . It was clean easy to set up easy to pick up . The battery life % was 100 as well as it was clean and like new. The service was easy to pick up and helped me quick.

Phone came in excellent condition, packaged very well and shipping did not take long.

I bought an iphone 13 pro max at excellent condition. battery health is 85%, be aware of that.

It looks very nice and works very well. I recommend getting this iPhone.

Excellent product.I just love it and love the comfort and size

The phone was new and good to use... thank you so much

I love my new phone. Was skeptical at first but glad I purchased this for this amount. Came with type C charger. Didn’t come in Apple box but the box was not damage or anything. 10/10

Easy, worry free, brand is sleek and easy to use and work with in the aspect of my tasks at home and in the go. I am overall very confident with this product when I plan my projects.

very goooooooooooooooooooooooooooooooooooooooooood product

It’s was awesome phone and they are awesome people , help me lots of thing

I’ve had the phone for a year and it’s been great! The color is absolutely beautiful, I’m very pleased :)

Very good phone would definitely recommend it for anyone else. Looking for a new phone even though this is a used phone. Perfect it is perfect and works like new.

Excellent purchase very pleased. Highly recommend, it came 9.2/10

We loved our purchase because it's unlocked and doesn't have the problems of E Sim card, so when you commute abroad, 13 pro is the best option in iphones! ☺️

It is perfect . I love it . It seems like new, I would prefer a cable USBC , but it is ok the USB

The best product ever. It was a life saver when I switched over

So far, The iPhone is working very well. It came to the house in excellent condition.

Works very well. Near perfect all around - screen, frame, etc.

love the packaging and condition. It's almost as if I bought it directly from Apple

phone looks great and there's nothing wrong with it cosmetic wise or tech wise