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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.3 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition and amazing camera quality of the pre-owned iPhone 13 Pro Max. Many appreciate that the phone looks practically new and takes stunning photos. However, some customers expressed concerns regarding the battery life, noting that the battery health percentage was lower than expected for the price. This should be considered before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Good phone. You can call. You can text. It works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the iphone 11 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the two home screen screen savers. I’m still working on getting apps back on the phone because I was hacked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if the phone didn’t have dents and scratched up on edges but other than that it’s fine I still don’t understand why they’re 850+ but I needed a another phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice the unit and good condition and the color is nice

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    It is 95 % good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new a little bit scratch but not able to see it until you focus but I am satisfied with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my granddaughter. Had it shipped to her. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy we bought our I phone from Best Buy, delivered 3 days earlier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M@u

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some scratches and not the best but the it’s ok for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and has all the qualities of that is need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service & best products. Good costumer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart phone good in use anytime … loves to use it anytime

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good quality , excellent price , i couldn’t find it nowhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid product, easy to learn and use get it while you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this phone is the reinforcement it has been for me dropping it frequently at job sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone one of the best i have ever bought or gotten

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone battery health was not good and also it has few scratches

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbish is not working for me as a new items for that reason

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen freezes and it doesn’t even work when I refresh the page. I have to delete the page since I’m on safari and and I have to start a brand new page . I hope they can trade it for a better phone I just got this for like. 2-3 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it its comes on-time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely its coming perfect unlocked iphone 13 pro max

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great quality an great picture! Would totally recommend!

    I would recommend this to a friend