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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 123 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and condition of the Pre-Owned Excellent iPhone 14 5G 128GB (Unlocked). Many are pleased with the phone's battery life and camera quality. Some customers also appreciate the phone's color and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 123 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone 14 buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came very timely, works and looks brand new and was affordable for my budget. I've had it for over a month now and I've had absolutely no issues, its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works and functions great. Not buying new anymore!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanting this phone for a while now and i love itt :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great qualty. Like new. Got a good price. Was quicky availavle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i got this phone from best buy they gave my the best expierence and im in love with my new iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition used iPhone 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Good price. Buying unlocked phones can be risky when buying from people. Safer to get one from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and i got ut for my cousin and am happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Condition

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### iPhone 14 Pre-Owned Review I recently got my hands on a pre-owned iPhone 14, and I’m happy to report that it arrived in excellent condition. Here’s a breakdown of my experience so far: #### **Condition** The phone was practically flawless. The screen had no visible scratches, and the body looked like it had been well taken care of. There were no dents or signs of wear and tear, which is always a concern with pre-owned devices. The buttons and ports were all fully functional, and it came with a charging cable, though no original box or accessories. #### **Performance** Despite being pre-owned, the performance is top-notch. The A15 Bionic chip ensures everything runs smoothly, from apps to games. Multitasking is seamless, and the phone handles everything I throw at it with ease. The battery health was at 80%, which is impressive for a used device and provides solid battery life. The dual-camera system is as good as new. Photos are crisp, with vibrant colors and sharp details, even in low light. The video quality is also impressive, with smooth stabilization and excellent dynamic range. Considering the condition and performance, this pre-owned iPhone 14 feels like a great deal. It offers the same premium experience as a new device but at a more affordable price If you’re considering a pre-owned iPhone 14, I’d say go for it, especially if you can find one in great condition like this. It’s a reliable, high-performing device that doesn’t compromise on quality, even after being pre-owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Incredible Quality for Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after my phone unfortunately broke. I was looking for something in my budget and this phone, although used/refurbished, feels like it’s brand new. It was in exceptional condition, and was a total upgrade from what I used to have. This phone has an incredible battery life, and months later it’s just as long and the speed of the phone is just as fast. Thank you so much to the Best Buy worker that helped me find a good phone within my budget - I couldn’t love it more!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Fast Same-Day Pickup – Excellent Pre-Owned iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pre-owned iPhone 14 from Best Buy the same day. The phone works perfectly, looks almost new, and was ready for pickup right on time. Highly recommend for anyone looking for a reliable, quality pre-owned device!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the product description says it’s used by an excellent condition, and after talking with the customer service desk about conditions yes the phone is exactly as it says. It works fine and the battery is great so far there appears to be no issues with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Condition

    Rated 5 out of 5 stars

    cute little iphone lets go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in excellent condition, no scratches or problems with the computer functions. I really like the color too. The camera is pretty basic but I've never had an iphone before so maybe I'm not using it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I like the size as well as the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance of the phone is good. Battery life is not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    An eco-friendly and cost-saving alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on buying a pre-owned phone, but I have been pleasantly surprised with the quality. My iPhone 14 arrived at my store a few days late, but there were no other issues. Phone looks like new and if there are any scratches, they are not noticeable. After upgrading from an iPhone 8 with a quickly dying battery, I love my new phone! It also comes with USB charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Condition

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically new! The color is nice and price was unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't wait and go to buy amazing deals with best b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone works excellent muly Nephew he's so happy was my gifts for the graduation,high school diploma;I'm so happy with best buy purchase GOD bless you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working excellently. I’m glad to finally have an updated phone that runs quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in very good condition just like they said and everything works great . Don’t have any complaints about so far . Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent phone. No scratches or anything. You cannot even tell its been used. I bought this for my teenage son amd its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished, but not quite "Excellent" condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some chips in the aluminum casing, but all of the factory functions of the phone were nominal including battery health so it was programmed correctly. "Excellent" condition may be a stretch as the chipping on the aluminum was significant in more than one spot. Overall it's a perfectly functional iPhone 14.

    I would recommend this to a friend
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