Customer Ratings & Reviews

The shipping was on time.Very good product in overall. I would recommend it

Item i received was damaged had several small scratches and a deep one on the screen very easy to see. I returned it almost immediately and exchanged it for a New one. I got charged a restocking fee even though wouldn't have returned it if it wasn't damaged. Poor experience Best Buy just resells used phones like eBay and Amazon.

Agent very informative and helpful, I purchased what I wanted, no hyper sell.

Sorry to say this one comes without a SIM card. You will need to GoTo your ATT&T or T-Mobile etc to purchase a electronic SIM card. And it’s a monthly fee to your account. So check before you buy because it’s $45.00 restocking fee if you open the box.

This phone was a brithday gift but every was great

Jwoahishsbsisisnshaiansiamajanabaja auaoakaomqqnqjaoakana

Amazing phone that i ever had in my life ao reliable and helps so much

Honestly I had a doubt when I was thinking of buying it but after getting it, it was a great product.

The iPhone 14 is the best phone I’ve ever owned. I has many conveniences with it.

Bought this for my son-in-law and he loves it. It pairs up with all his other devices and vehicle very well.

Good atención the product si perfect the Best Buy si the best Store in the world

Love my purchases would recommend my purchases to everyone who is interested.

Ok okokokokokolpmmoooooooooooooooookokokokokokokol

This phone was horrible. The camera didn’t work, it kept shutting down spontaneously, and for no reason. It was my second time returning a phone to Best Buy. I guess the third time is the charm. I got a good phone and excellent help. I will not be buying another phone from Best Buy though.

I bought it for my sister in Bangladesh and she loves it .

I love it. It's great. I would purchase a pre-owned again.

I bought this because it said excellent condition, the battery was 82% max. That is not excellent! I returned the phone, I was told pre-owned are not best buy products but a third party seller. That is not what I expect from Best Buy! I’ll never buy pre owned again! The store gave me a little flack back but did refund the full price I paid & refunded the screen protector I bought.

Need to return it. It holds a charge for about two hours.

This phone came with a lot of issues unfortunately

Even though its says the battery is on maximun capacity of 100%, dies pretty quickly, with a 4 hours of using, its already in 50% charge its not worthy.