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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 130 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and condition of the Pre-Owned Excellent iPhone 14 5G 128GB (Unlocked). Many are pleased with the phone's battery life and camera quality. Some customers also appreciate the phone's color and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent..I like it son much..thanks for sending..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not complicated. The kids love the ease to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter. She's enjoying it! Looks new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new phone. It’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works perfect! Looks almost brand new!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it returned and bought a new one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item i received was damaged had several small scratches and a deep one on the screen very easy to see. I returned it almost immediately and exchanged it for a New one. I got charged a restocking fee even though wouldn't have returned it if it wasn't damaged. Poor experience Best Buy just resells used phones like eBay and Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was on time.Very good product in overall. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very informative and helpful, I purchased what I wanted, no hyper sell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No SIM card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say this one comes without a SIM card. You will need to GoTo your ATT&T or T-Mobile etc to purchase a electronic SIM card. And it’s a monthly fee to your account. So check before you buy because it’s $45.00 restocking fee if you open the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a brithday gift but every was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jwoahishsbsisisnshaiansiamajanabaja auaoakaomqqnqjaoakana

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone that i ever had in my life ao reliable and helps so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I had a doubt when I was thinking of buying it but after getting it, it was a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 14

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is the best phone I’ve ever owned. I has many conveniences with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Katz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son-in-law and he loves it. It pairs up with all his other devices and vehicle very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mu opinión

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good atención the product si perfect the Best Buy si the best Store in the world

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone did not work. When it arrived, I started the set up process and while updating the IOS the phone got stuck in a loop and would not do anything. I had to return it. I got a full refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dwj

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok okokokokokolpmmoooooooooooooooookokokokokokokol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PamR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchases would recommend my purchases to everyone who is interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister in Bangladesh and she loves it .

    I would recommend this to a friend