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Customer Ratings & Reviews

$399.99
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Comp. Value: $419.99

Customer reviews

Rating 4.5 out of 5 stars with 157 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Pre-Owned Excellent iPhone 14 5G 128GB (Unlocked) for its overall performance and excellent condition. Many customers also appreciate the phone's battery life and camera quality. A few customers mentioned a screen issue that seemed to resolve itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 157 reviews
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife’s brother as a gift, good value.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in wonderful condition. Better than my iPhone 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a pre-owned phone. I really like it and the great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and works well. I have a bit of a problem with the battery which doesn’t last.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came on time and everything works. Only issue is the screen glitched but stopped now. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love my phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s a good phone a lot of good futures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I purchased it for my son. No problem or nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the same phone for my wife. As advertised great phone, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition for a great price price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade and i didn’t want to spend a lot on a brand new phone so this was good decision. Definitely would buy from the same program again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and great phone, I have always bought my phones over the years from Best Buy - unlocked it the only way - you get ripped off from the Vendors - thank for this unlocked phone option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kick on this besides the phone it was the service that I received from Rachel, she is amazing. I will keep shopping at this location just because of her customer service. Thx.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Nice Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new, with a very slight scratch around the front camera. Battery health is at 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD CUSTOMER SERVICE AND GREAT PHONE, WORTH THE PURCHASE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price works well for me and my name… Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iphone 6s to 14 pro. Lets just say i have the bragging rights amongst my friends. Most of them have iPhone 16 pro max but they don’t have the same excitement I had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever owned. The phone works better than I expected after having an iPhone 12

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I-phone 14 upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Fabulous photos , & I love the new features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd phone I’ve order in the last few months, the first one (exact same one) worked and is still working fine. I however decided to upgrade (for myself) and purchased this phone ( since the last one works I bought for a fam member) and it did not work right out of the box. It over-heated, the screen was stuck on the ‘hello’ screen, even after trying multiple times to force a restart. Returned in store - which did go great - no issues with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feature The phone is smaller than I expected but good..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great!! Looks like new! 100%recommend for yall to buy!

    I would recommend this to a friend
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