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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone 14 Pro 5G 128GB (Unlocked). Many also appreciate the color and size of the phone, finding it both beautiful and conveniently pocket-sized. However, some customers have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 114 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works like new Bettet than buying new. Saves 100d$

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 14pro pre-owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item just as described! Worked great and was in immaculate condition. Battery health was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a refurbished iPhone 14 and it has worked great for the past 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just As described and good battery life and good shape

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. It had a few scratches and it came with the wrong charging cord but other then that the refurbished phone works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazingly Awesome Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone not knowing what to expect and wow!!! I’m amazed with how fast it processes and the camera is World Class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small problem on the screen brightness otherwise good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for a excellent phone i love the fact that i get to hold onto my old phone and everything but they gave me the phone with a charger

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPhone 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and in perfect condition. Was very happy with purchase at first I was little worried being refurbished but once it was in my hand I was very satisfied. My wife was extremely happy with her Christmas gift

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my item, battery health at 90%. Very minor scratches on exterior on the side. But phone is working just fine. No complaints. Will consider buying refurbished from best buy next time as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone 14 pro is one of the best phones ive ever gotten

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Came early and in good condition! Setup process was very easy!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Card holder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested and trusted but product with high quality functionality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good phone i like too much i would like this phone and i but other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works,so far no problems I think you folks did a great job on refurbishing my phone I would like to thank you for your service and honesty,tech department did an outstanding job as a matter of fact I’m using the very phone to text this review to you now,price was reasonable your system for the purchase of phone was easy and simple again thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use and great price. The phone was also in excellent shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone/customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone everything is solid and special treatment from bestbuy employees is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another color but they gave me the black one

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPHONE 14 PRO

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT A phone like new and everything works 100%, I recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ohonr, camera could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canera could be better. We enjoy thr ohone. Seems sturdy as well.

    I would recommend this to a friend
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