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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone 14 Pro 5G 128GB (Unlocked). Many also appreciate the color and size of the phone, finding it both beautiful and conveniently pocket-sized. However, some customers have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
  • Rated 5 out of 5 stars

    Iphone 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use and great price. The phone was also in excellent shape.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPHONE 14 PRO

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT A phone like new and everything works 100%, I recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ohonr, camera could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canera could be better. We enjoy thr ohone. Seems sturdy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen quality. Somewhat patchy camera quality but overall not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another color but they gave me the black one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, highly recommended, works super well

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good purchase!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in very good condition and I was super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband he is in love with the phone even though he had the iPhone 12 but that was his birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for sister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister's birthday she loved it shes been wanting it for awhile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use because it’s very similar to my last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using it for about 2 weeks and I cant lie it feels perfect. It’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my upgraded phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its not such a small phone, the camera quuality is great way better uprgrade than my iphone 12.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    scratches, battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone arrived on time, but I paid full price for an iPhone with multiple scratches in the screen and the battery at 99% capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the purchase, the color I wanted! be at ease

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 14 pro preowned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, works just as good as brand new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone with no issues or damages . Looked brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone,no scratches,all good functions Working very well

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and the phone is in great conditions, looks brand new. I'm very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    TOTAL GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total crap ! The MAX battery percentage when I received it is 83% ... serious ? $700 for a refurbished phone that doesn't have a decent battery ? THEN ... the screen flickers and flashes like crazy - like a 3rd-world screen replace job. NEVER buy a used phone from non-Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance i really love my new unlocked phone

    I would recommend this to a friend