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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 115 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone 14 Pro 5G 128GB (Unlocked). Many also appreciate the color and size of the phone, finding it both beautiful and conveniently pocket-sized. However, some customers have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 115 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Quick delibery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery very good and clean just ast described for it to be refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is brand new and works perfectly. I like it because it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store where you can electronic items in good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except the charger cable everything was in good conditions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. worth the money highly recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved the iphone and price. Item shipped quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppelPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at station are not working as they should be there is nothing serious customer service i waited 1 week plus but even the phone was in storage they was not ready to get it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone 14 Pro pre owed looks & works brand new!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone Condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone as a gift. So far no complaints. Battery life is in excellent condition. Phone performance is in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Phone is like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having nice Devices from you,Really appreciate,Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Unreasonable pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn't the worst, but it's also not affordable. It's not scratched, but it's pretty used, it's dirty and I had to wipe it clean once. The battery is especially bad. I don't think I'll get more than a year out of this phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did a great job and the phone worked great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first phone because it was overheating on the charger and returned a second replacement because the insides were rattling around inside of the phone. Waited 2 weeks to receive each phone and neither ever worked properly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone didn’t even have a real i phone charger and was getting hot so fast!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem sito This iPhone is good work evething Word excelent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good but screen little bit not good otherwise it's fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone can’t wait to order the next one love the quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger that comes with the phone genuinely sucks. Not even official apple chargers. Storage says 128GB but it’s really only 5GB lol so annoying that they lied about storage..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold broken merchandise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold broken phone, given wrong model as replacement, then third phone was showing sigh of software damage 2/10 experience

    No, I would not recommend this to a friend
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