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Customer Ratings & Reviews

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Comp. Value: $649.99

Customer reviews

Rating 4.4 out of 5 stars with 271 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 14 Pro Max 5G. Many find the battery life better than expected and appreciate the phone's features and color. However, a few customers have reported occasional screen freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 271 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 14 ProMax 256gb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in very good condition, almost brand new and the battery life was brand new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Experience the Future with iPhone 14 Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 Pro Max is a powerful flagship device that combines performance, premium design, and top-tier camera capabilities. Launched in 2022, it still holds up strongly in 2025 and remains a great option for users who want a high-end iPhone experience without jumping to the newer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, perfect condition! As always, flawless service!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Review for iPhone 14 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great purchase. Happy with it. The graphics look really vivid and bright with this phone. The camera was a little let down. I had high hopes for the capture quality but it’s viable. I knew this was a pre-owned phone so some things must’ve been amiss with it. The only thing I have see is a scratch on the screen which I can live with. Apart from the phone nothing to complain about except the delivery. it was delivered at the wrong address and I had to retrieve it from my neighbors, who luckily gave it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone 14 pro max device has been functioning well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked brand new. I will never pay the top dollar prices from the carrier again. Adding the device to Spectrum was quick and easy. And I didn't have to pay their rediculous prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for 10 months now, it’s been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone purchace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing my son loved it now he likes to check on my location and ask me what im doing or when i leave he knows about where im going or what im doing and my family also who i shared with loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for my girlfriend and she loves it works perfectly. If you’re in the market for the 14 pro max it’s best to buy it here since you can also finance it with no interest definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad’s Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is my second time buying an unlocked and pre-owned iPhone 14 Pro Max from Best Buy, and once again I’m beyond impressed. The first one I got for my sister more than a year ago, and it’s still running perfectly like it just came out of the box. This time I bought one for my father, and he absolutely LOVES it. The price is totally fair, the phone looks 10/10 , and the battery health is at 85%, which is still amazing and will last for years with good care. Best Buy never disappoints—highly recommend if you want quality and value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift. Thank you for the opportunity

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best place to buy pre-owned iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe the price for this Pro Max. Didn't expect it to be in such pristine shape

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Granddaughter’s iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect replacement phone for my 15 yr old granddaughter! Very satisfied with the excellent customer service provided by Eli.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite IPhone yet. Great battery life. Awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 14 Pro Max it was the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was same as a new. Even it’s almost one year I have been using and still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 15+ Gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was a bit concerning but the phone was fine. No damage. The hold cookie is nice. Easy to move and copy from old phone and to link apple watch and buds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Too soon to give 5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up compared to older versions of the IPhone. So far performance has been great until today. Taking in in to the Geek Squad for repair. A small rectangular black box has appeared on the top middle of the screen and is draining batter. Hopefully it's not a serious issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, the camera is amazing. Not bad price wise either.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Beautiful Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is a great size, the cameras and screen work beautifully to provide an amazing picture and video. only downside was that it could not be insured through apple care.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone 14 Pro review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packed and delivered. It's camera system is a top notch. it excels in low light and produces good quality. With excellent battery life and iOS integration, it’s a top choice for photography enthusiasts and everyday users alike

    I would recommend this to a friend
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