Customer Ratings & Reviews

Phone was in very good condition, almost brand new and the battery life was brand new

The iPhone 14 Pro Max is a powerful flagship device that combines performance, premium design, and top-tier camera capabilities. Launched in 2022, it still holds up strongly in 2025 and remains a great option for users who want a high-end iPhone experience without jumping to the newer.

Arrived on time, perfect condition! As always, flawless service!

This phone was a great purchase. Happy with it. The graphics look really vivid and bright with this phone. The camera was a little let down. I had high hopes for the capture quality but it’s viable. I knew this was a pre-owned phone so some things must’ve been amiss with it. The only thing I have see is a scratch on the screen which I can live with. Apart from the phone nothing to complain about except the delivery. it was delivered at the wrong address and I had to retrieve it from my neighbors, who luckily gave it to me.

The Iphone 14 pro max device has been functioning well.

Phone looked brand new. I will never pay the top dollar prices from the carrier again. Adding the device to Spectrum was quick and easy. And I didn't have to pay their rediculous prices.

I have had this device for 10 months now, it’s been great.

Nothing my son loved it now he likes to check on my location and ask me what im doing or when i leave he knows about where im going or what im doing and my family also who i shared with loves it

I ordered this item for my girlfriend and she loves it works perfectly. If you’re in the market for the 14 pro max it’s best to buy it here since you can also finance it with no interest definitely recommend.

Wow! This is my second time buying an unlocked and pre-owned iPhone 14 Pro Max from Best Buy, and once again I’m beyond impressed. The first one I got for my sister more than a year ago, and it’s still running perfectly like it just came out of the box. This time I bought one for my father, and he absolutely LOVES it. The price is totally fair, the phone looks 10/10 , and the battery health is at 85%, which is still amazing and will last for years with good care. Best Buy never disappoints—highly recommend if you want quality and value!

Best Christmas gift. Thank you for the opportunity

I couldn't believe the price for this Pro Max. Didn't expect it to be in such pristine shape

Works great, perfect replacement phone for my 15 yr old granddaughter! Very satisfied with the excellent customer service provided by Eli.

My favorite IPhone yet. Great battery life. Awesome pictures.

It was same as a new. Even it’s almost one year I have been using and still perfect

The packaging was a bit concerning but the phone was fine. No damage. The hold cookie is nice. Easy to move and copy from old phone and to link apple watch and buds.

Easy set up compared to older versions of the IPhone. So far performance has been great until today. Taking in in to the Geek Squad for repair. A small rectangular black box has appeared on the top middle of the screen and is draining batter. Hopefully it's not a serious issue.

great phone, the camera is amazing. Not bad price wise either.

phone is a great size, the cameras and screen work beautifully to provide an amazing picture and video. only downside was that it could not be insured through apple care.

Well packed and delivered. It's camera system is a top notch. it excels in low light and produces good quality. With excellent battery life and iOS integration, it’s a top choice for photography enthusiasts and everyday users alike