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Customer Ratings & Reviews

$679.99

Customer reviews

Rating 4.4 out of 5 stars with 270 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 14 Pro Max 5G. Many find the battery life better than expected and appreciate the phone's features and color. However, a few customers have reported occasional screen freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 270 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and perfect conditions good deceive

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 14 Promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone take so clear pictures and videos as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone my daughter is in love with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good just check everything works first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this but the first one the speakers didn’t work went back replaced it and it’s working perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great perfect phone for anybody i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and very good service in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and trustworthy. Wonderful product..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked a lot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and it was on good conditions when I picked up it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great choice! Like new quality, fantastic performance, and excellent value for the price!"

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bad purchase. The phone was advertised as unlocked, but they sent it still locked. The previous transaction wasted my time and money because I ultimately had to buy another, slightly more expensive phone. When I asked if they could offer a small discount for their mistake, they simply said they couldn't because the manager wasn't there. I had already wasted so much time and money that I didn't want to argue anymore and left. Best Buy really needs to improve its quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Working good Good service from store too Excellent condition of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good did come with a few scuffs but it’s alr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with customer service, iphone 14 promax works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except service with Geek Squad and retail.a member for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister want to buy I phone for her daughter and I recommend her best buy and we came there and we buy the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service efficiently and free parking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The phone get hot so fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is soso because no brings the original cable... When I use the phone get hot so fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my Phone, great quality! Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent customer service! I highly recommend Best Buy in the future!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 14 Pro Max Delivery Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have any idea what is the issue with Best Buy but i recieved a text today saying my iPhone 14 PM would arrive today, a day early..Cool. Later today i received an text and email saying the item was just shipped today and I would get it on the 15th, which is tomorrow, NOW I received another notification saying that i am going to receive it Saturday. So now the iPhone will be a day late. Whats the problem you may wonder?!?! I was suppose to be out of town Saturday. So now i had to cancel my plans that was made three weeks ago to be home to get my package. Unfortunately there has been alot of B & Es going on and vehicles being stolen. So i will be asking Best Buy for a store credit or some kind of credit for the inconvenience this delayed delivery has caused me.

    No, I would not recommend this to a friend