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Customer Ratings & Reviews

$679.99

Customer reviews

Rating 4.4 out of 5 stars with 270 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 14 Pro Max 5G. Many find the battery life better than expected and appreciate the phone's features and color. However, a few customers have reported occasional screen freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 270 reviews
  • Rated 3 out of 5 stars

    Not what I saw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and the person has had an Android for years. They told me the iPhone is very difficult to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone great working and been working for 2 years almost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for a great price. The phone design was unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 por max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great phone and always love buying from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    B+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, first upgrade in 7 years! Staff were super nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfectly working great, and also fast charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just curious

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not 100% i assume is brand new and the lightning charger is not oem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfectly. I traded in an android so expected a learning curve but the iPhone is fairly intuitive. I'm glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone user and I got to say I am loving it. Love the apps want to get the blue one next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14promax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent device and I’ll recommend this for family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    eSIM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone seems to be an eSIM . Took it overseas and comes to find out is eSIM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter is very happy for this phone, even it's preowned, it looks like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I send this to my son as agift. Amd he’s tremendously happy. Best gift i ever give to my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition item I always buy something get it right thank you very much best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing from these big companies

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone thinking it was a great deal, well not even 3 months later the speaker is messed up and they want me to pay over $350 to pay to get it fixed because it only had 60 days warranty, so don’t go buy CERTIFIED anything from Best Buy, they don’t help. Very disappointed that this 1200$ phone didn’t last 3 months. They said you can pay or buy a new one, I don’t poop money. Very disappointing that I trusted Best Buy and Apple for that matter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is exactly what I was expecting. Also a special shout out to the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very good service and veri fast and my item in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone but the cable is not good and there is no AirPod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but i don’t like the charge it looks like fake one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing item and delivering i love it buy it!!!!!!

    I would recommend this to a friend