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Customer Ratings & Reviews

Your price for this item is $679.99

Customer reviews

Rating 4.4 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 14 Pro Max 5G. Many find the battery life better than expected and appreciate the phone's features and color. However, a few customers have reported occasional screen freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 266 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for 10 months now, it’s been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone purchace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing my son loved it now he likes to check on my location and ask me what im doing or when i leave he knows about where im going or what im doing and my family also who i shared with loves it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best place to buy pre-owned iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe the price for this Pro Max. Didn't expect it to be in such pristine shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad’s Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is my second time buying an unlocked and pre-owned iPhone 14 Pro Max from Best Buy, and once again I’m beyond impressed. The first one I got for my sister more than a year ago, and it’s still running perfectly like it just came out of the box. This time I bought one for my father, and he absolutely LOVES it. The price is totally fair, the phone looks 10/10 , and the battery health is at 85%, which is still amazing and will last for years with good care. Best Buy never disappoints—highly recommend if you want quality and value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for my girlfriend and she loves it works perfectly. If you’re in the market for the 14 pro max it’s best to buy it here since you can also finance it with no interest definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift. Thank you for the opportunity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Granddaughter’s iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect replacement phone for my 15 yr old granddaughter! Very satisfied with the excellent customer service provided by Eli.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 14 Pro Max it was the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was same as a new. Even it’s almost one year I have been using and still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite IPhone yet. Great battery life. Awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, the camera is amazing. Not bad price wise either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Too soon to give 5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up compared to older versions of the IPhone. So far performance has been great until today. Taking in in to the Geek Squad for repair. A small rectangular black box has appeared on the top middle of the screen and is draining batter. Hopefully it's not a serious issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new iPhone 14 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing. The battery life should be better, otherwise great iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 15+ Gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was a bit concerning but the phone was fine. No damage. The hold cookie is nice. Easy to move and copy from old phone and to link apple watch and buds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Beautiful Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is a great size, the cameras and screen work beautifully to provide an amazing picture and video. only downside was that it could not be insured through apple care.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone 14 Pro review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packed and delivered. It's camera system is a top notch. it excels in low light and produces good quality. With excellent battery life and iOS integration, it’s a top choice for photography enthusiasts and everyday users alike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and info transfer from previous phone was all done professionally and each was very courteous. The only caveat was that I had an appointment and still had to wait about 30-40 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone reimbursed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like having a new one. It works just like a new iphone 14 withou t having to spend just about the same money as in the apple store

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 14 Pro Max 5G 256GB ( unlocked )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pre owned, but it functions in great shape, excellent for pictures and recordings. highly recommend it. sharp and sleek. kudos best buy. Top of the line product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in mint condition. Love the color and the screen is beautiful. Great upgrade from my iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone condition but the packaging isnt good and comes with cheap charger.

    I would recommend this to a friend
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