Customers highly value the excellent condition, camera quality, and overall performance of the Pre-Owned Excellent iPhone 14 Pro Max 5G. Many find the battery life better than expected and appreciate the phone's features and color. However, a few customers have reported occasional screen freezing issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 271 reviews
Rated 5 out of 5 stars
Best Buy gives great service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase I recommend a refurbished phone anyday
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone, Phone works well . 100% Great purchase!
I would recommend this to a friend
Rated 3 out of 5 stars
Had a few scratches on the sides
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Paid a lot of money, I was expecting excellent condition but the iphone had a few scratches & it came in a weird box & charger wasnt from apple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a new phone and this was the perfect upgrade for Christmas!
I would recommend this to a friend
Rated 5 out of 5 stars
Good Iphone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At the cashier i learned that a pre-used iphone might be shipped in bad shape but guess what, my phone is perfect, i got the exacy size and color that i wished to have. Thank you for sending the item intact.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen and camrea replaced with genuine apple parts but the screen still had minor scratches also the IMEI did come back as unknown. The rest of the iphone is perfect in quality
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new phone. I didn’t realize it was used until I got home and was reading the receipt. I asked them about a warranty but they only have them for new phones. How awful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone the best one I’ve had so far I would recommend it iPhone 14 Pro Max
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 14 Promax
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good buy, just worried about the battery health, it was less than 90 when we got it.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great iPhone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone! Almost new condition! Definitely buying from Best Buy for my iPhone needs again!
I would recommend this to a friend
Rated 5 out of 5 stars
Bigdon
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best quality phones always a pleasure to shop with best buy
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy really best.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s was a great experience and wonderful shopping from best… at first I wasn’t sure to buy refurbished iPhone but when I received the iPhone its was new and functional perfect…
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Refurbish = no AppleCare.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone was a refurbished and we didn’t understand that when you purchased a refurbished phone you’re not allowed to add AppleCare to the product. So we returned so we buy a new one …...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is great. Transfer of all information to new phone from old phone was easy. Follow up customer service was very good. But I was disappointed that when I bought the phone, the representative told me it would come with two years of AppleCare. Which I am finding out now is that it will not But because I am a total Best Buy customer the squad could help me if it ever broke repairs would be made in a discounted rate.
I would recommend this to a friend
Pros mentioned:
Phone
Rated 4 out of 5 stars
Best Buy fantastic
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent happy with phone, however I don’t recommend UPS 4 times it took to collect this package
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Excellent condition
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so happy that i ordered this phone
Excellent Condition like new no scratches at first i was scary but when i got it i was so happy i got what i wanted to