Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $719.99
The comparable value price is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 243 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Pre-Owned Excellent iPhone 14 Pro Max 5G 256GB (Unlocked) highly, particularly praising its perfect condition, exceptional camera quality, and overall wonderful performance. Many are pleased with the battery life, the phone itself, the price, and the color. However, a few customers have reported occasional screen freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 243 reviews
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone when i received it from the mail it had a chip on the right side and the front screen freezes sometimes and aslo front camera is blurry but overall good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 3 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite experiencing two delays with my order, it ultimately arrived later than I had hoped, as it was intended as a birthday gift. Overall, the phone is satisfactory, and I'm pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14 pro max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good did come with a few scuffs but it’s alr

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and perfect conditions good deceive

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 14 Promax

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone take so clear pictures and videos as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except service with Geek Squad and retail.a member for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with customer service, iphone 14 promax works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great perfect phone for anybody i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and trustworthy. Wonderful product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service efficiently and free parking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 15

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister want to buy I phone for her daughter and I recommend her best buy and we came there and we buy the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my Phone, great quality! Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent customer service! I highly recommend Best Buy in the future!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The phone get hot so fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is soso because no brings the original cable... When I use the phone get hot so fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone great working and been working for 2 years almost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for a great price. The phone design was unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 por max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great phone and always love buying from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 14 Pro Max Delivery Issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have any idea what is the issue with Best Buy but i recieved a text today saying my iPhone 14 PM would arrive today, a day early..Cool. Later today i received an text and email saying the item was just shipped today and I would get it on the 15th, which is tomorrow, NOW I received another notification saying that i am going to receive it Saturday. So now the iPhone will be a day late. Whats the problem you may wonder?!?! I was suppose to be out of town Saturday. So now i had to cancel my plans that was made three weeks ago to be home to get my package. Unfortunately there has been alot of B & Es going on and vehicles being stolen. So i will be asking Best Buy for a store credit or some kind of credit for the inconvenience this delayed delivery has caused me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfectly working great, and also fast charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I saw

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and the person has had an Android for years. They told me the iPhone is very difficult to use.

    No, I would not recommend this to a friend