Customer Ratings & Reviews

As of now I’ve been using the phone for a while. I have no complaints about it and it’s been really durable.

Another great used purchase! The fair/excellent ratings are right on. Apple products are over priced, but with these discounts I can still make my kids happy.

Its like brand new. Battery health at 100%. Good for thr price

Perfect phone condition excellent the customer service was very useful and helpful.Highly recommend again.

Phone is working great, would recommend for next purchase

Like new, tried them right away and everything worked just fine.

This phone seemed brand new! 100% battery life and only 3 charge cycles when I opened it. It had the slightest scratch near the top of the screen but otherwise is in perfect cosmetic and use condition.

It feels brand new. The battery is at 100%, and there were no scratches or damages whatsoever. I had my doubts, but it was a great purchase.

Phone was like new only 1 scratch by the camera lens on the back, didnt come with original apple c charger. aside from that everything was good

Would never know this was a pre owned phone. Not a scratch on it. Came unlocked and ready for activation. Battery life is great and came at a wonderful price point. Would totally buy a pre owned iphone again.

The phone is like new- daughter likes it. she loves tje color too

The phone was really in a good shape and it was really one of the best that i got for a good price!

the phone is in very good condition, no scratches or dings in it. the battery health is 100% and overall good quality.

Very satisfied good product, good quality. Good service

Do not buy! Purchased it thinking I was saving some money. Only for the lower portion of the display to go out less than 45 days of owning the device. You only have 14 days if you don’t “activate the device” other than that you are out of luck. They quoted me $349 to replace the screen. So I would have paid 250 over what a new one would’ve cost. Save your self the money the headache and do NOT buy a certified refurbished phone from here. They use the language certified refurbished but when you’re at the desk they belittle it and say Used device as if I was buying it from a pawn shop. Again do not buy save your money.

as a refurbished phone, it’s amazing and my daughter loves it!

Very crisp quality of the camera and easy to use the phone. Highly recommended

Phone works perfectly I love it!! And it’s so pretty omg!

Excellent product, meets the specifications, good service and availability. Thank you.

I would 100% buy another Pre Owned iPhone from best buy again!!! Just got mine yesterday and it looks brand new. No scratches at all and battery life capacity is at 100% I would recommend buying Pre Owned phones from besy buy to friends and family.