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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 103 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 15 Pro's overall performance, battery life, and condition, frequently describing it as working "like new." Many also praise the camera quality and ease of use, highlighting the phone's smooth operation and vibrant screen. The positive feedback consistently points to a high-quality pre-owned device. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 103 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Iphone what more can i say, the customer service was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best colour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone i got so far, very handy, the size is just right

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Basically new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve gotten in a while worked like new would 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 15 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. No issues. Set was easy & convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the IPhone 15 Pro because of cost. It provides exactly what my wife and I were looking for and upgraded our 11 & 12 models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I give it a 7/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, minor scratches on screen and phone. Only complaint is that the battery life is short and one of the scratches covers the front facing camera which distorts images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my first time moving to a iPhone, I could not return to another android phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check out all information before purchasing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good. Didn’t like the battery life. Also could find one with new battery and 1 year warranty. And… to have my info switched from old to new iPhone was a $99.00 charge. T-Mobile and Apple both charge NOTHING.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 15 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is low the battery dies to quickly the battery life needs to be better in order for it be a good device other than that it’s a good phone the battery life is just to low the phone dies very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job love it.great price. Good service. Fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received a great customer service at best buy, provided by Dahris. He is a great seller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for someone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who received the gift seem. happy with the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying a refurbished iPhone 15 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seemed to be working perfectly fine. But I decided to buy a 16 pro instead of a refurbished one. Return and refund process at best buy was super easy and the customer service was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok, but the battery condition was not that high as expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    get open-box or new, never buy pre-owned or refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a 2 star review - I bought this phone as a pre-owned in Excellent condition. after 2.5 months the camera went out, and I got a msg saying that the camera was not recognized as a iPhone camera. I am a BB-Total member and was told that while I was told I had a 90 day warranty that was with the company that certified the phone (not BB, or GS), and that GS only gives 60 day warranty for pre-owned. however a manager honored my full-refund. Spend the extra hundreds and get a open-box or new phone. Refurbished or pre-owned is a scam. IMO

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    what i ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. no scratches or anything. the product was as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 13 pro max of this generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone to have in 2025 and beyond. It gets the job done casually and professionally. Long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of IPhone 15 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate website, to check out and receive my new phone!! The phone was in excellent condition! Very happy with Best Buy and this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and product 100% recomiendas , display good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    w

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, but the battery isnt all that good. tbh

    I would recommend this to a friend
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