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Customer Ratings & Reviews

Your price for this item is $719.99
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 15 Pro's overall performance, battery life, and condition, frequently describing it as working "like new." Many also praise the camera quality and ease of use, highlighting the phone's smooth operation and vibrant screen. The positive feedback consistently points to a high-quality pre-owned device. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 110 reviews
  • Rated 4 out of 5 stars

    Gift for someone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who received the gift seem. happy with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what i ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. no scratches or anything. the product was as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of IPhone 15 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate website, to check out and receive my new phone!! The phone was in excellent condition! Very happy with Best Buy and this purchase!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    get open-box or new, never buy pre-owned or refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a 2 star review - I bought this phone as a pre-owned in Excellent condition. after 2.5 months the camera went out, and I got a msg saying that the camera was not recognized as a iPhone camera. I am a BB-Total member and was told that while I was told I had a 90 day warranty that was with the company that certified the phone (not BB, or GS), and that GS only gives 60 day warranty for pre-owned. however a manager honored my full-refund. Spend the extra hundreds and get a open-box or new phone. Refurbished or pre-owned is a scam. IMO

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok, but the battery condition was not that high as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone. This phone was a good deal for the trade in program. It works well and it came with no scratches. Would definitely get a refurbished product from best buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and product 100% recomiendas , display good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    w

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, but the battery isnt all that good. tbh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was great, and loved the quality of the phone and how my pictures turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this Iphone was a best option for me. Price conditions and the easy way to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for Christmas. It looks great and i am sure he will enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels brand new and i like how it feels. All feels smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a IPhone 11 so buying this phone was definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything witht he phone was nice however it does hav a noticeable scratch on the sceen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this this device I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a risk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a risk. I’ve gotten many open box or refurbished devices here. This time it happened to be a bad one. Only 3 months of use before the display went bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 15 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone very hot on charger, I don’t like it I returned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was cracked/not refurbished correctly. The woman who handed me the phone as I did an in-store pickup immediately noticed it. It took he in-store Geek Squad guy one second to tell me that the phone was defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the phone in excellent condition, and it came with scratches and the phone was at 2 percent when I first turned it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You people cheated me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought iPhone 15pro but you people cheated me and give me iPhone 13pro. That is cheating and I pay a lot of money too

    No, I would not recommend this to a friend
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