Customer Ratings & Reviews

I upgraded from a IPhone 11 so buying this phone was definitely worth it

Its an Iphone what more can i say, the customer service was good.

Everything witht he phone was nice however it does hav a noticeable scratch on the sceen

The best iPhone i got so far, very handy, the size is just right

It’s a risk. I’ve gotten many open box or refurbished devices here. This time it happened to be a bad one. Only 3 months of use before the display went bad.

I am very happy with this this device I would recommend it

iPhone very hot on charger, I don’t like it I returned it

Phone was cracked/not refurbished correctly. The woman who handed me the phone as I did an in-store pickup immediately noticed it. It took he in-store Geek Squad guy one second to tell me that the phone was defective.

I ordered the phone in excellent condition, and it came with scratches and the phone was at 2 percent when I first turned it on.

I bought iPhone 15pro but you people cheated me and give me iPhone 13pro. That is cheating and I pay a lot of money too

the phone itself is ok but the store customer service and service in the store are terrible

Poor quality: scratches on the left side and screen.

I upgraded to this phone from an older iPhone, and the difference is unreal. The frame is super light, but doesn't feel cheap in the least, is sturdy, and fits in your hand well. The apple promotion display is super smooth and responsive. I have not had a chance to use the camera to its fullest, but so far it has been just as good as a pro camera. Even when you limit the battery charge to 80%, it lasts you all day. Definitely worth the price and I expect this phone to last me for years to come.

The phone came out to be totally fine with a 100% battery life. It only had a small scratch next to the power button, besides that it works perfect.

No issues with my Pre-Owned iPhone 15 Pro 128GB. Can’t even tell it was pre-owned, looks and works perfectly fine.

It took me days to fix the quirks and problems introduced by Circut City into the refurbished iPhone I bought. The problems came into existence because the store did not / does not have a solid process for transferring a persons data and settings from the old to new phone. At circut city you first get asked to surrender your trade in before they hand over your new phone. Of course you have to have a phone backup done. However the backup does not save your mobile carrier details contained on your eSIM. So when you try to restore everything to the new phone, and updates come along with that, is where the problems start. Every time I’ve upgraded my phone after buying directly from Apple I’ve had zero transitioning problems because they trust you to have old & new phones side by side so the two phones talk to each other directly to move over all data, even the important data that does not get backed up. After you mail the old phone back to them in their box. Zero Problems. Circit city needs to revise their trade in process so that their genius team takes over from the BEGINNING with old and new phones. Not doing this only causes the customer 5 hours of grief having to languish around in their store while their genius team TRYs figuring things out. And even afterwards you start getting hit with the little quirky after effects.

Nice phone is very, looks new phone is very impersonating

Phone came brand new. Great purchase. Will get my next one through Best Buy.

Excelent, I prefer open box, it´s more cheaper and quality is the same!