Customer Ratings & Reviews

Excellent product Highly recommended. The customer service was very friendly and helpful, always available to answer any questions. I would definitely buy again.

Its literally new ! so good and i love it, the best buy guys where so nice to me and patient helping me making the best decison and be happy with my purchase !!

So far so good. Had this phone for a couple weeks now and it looks amazing. No scratches or blemishes. Works great so far. I’d absolutely recommend pre-owned Best Buy phones.

Had it for a couple of years now battery is starting to diminish

Very excellent phone. Would highly recommend to anyone

Phone arrived in good condition and it functions well

I desperately needed a new phone after I broke mine. I’m a college student so you know that means short on funds. Best Buy has the best deals for used phones still in literally perfect condition and the best finance option ever. I would’ve been broke or without a phone if it wasn’t for Best Buy.

It was perfect, it was practically brand new with absolutely no issues and the battery health was still 100%. I would definitely recommend

It’ss pretty good phone price is right. It seems the battery loses its charge faster than normal’s

Excellent conditions! I love it! 100% recomend. Thank you for your excellent service.

Great quality and fast shipping. I’m very happy with my purchase and will definitely order another one. Highly recommended!

I received the pre-owned phone sooner than noted at the time of purchase. The phone we purchased was rated "excellent" and I agree. The only noticeable blemish is a small nick on the display but it is hardly noticeable. The battery is still almost 90% health. I fell like that's normal for a phone a bit over a year old.

I mean. It’s a good phone overall. Nothing special. It serves my purpose

I love my phone, it looks brand new. It didn’t come in the original packaging but that’s ok

I purchased the pre-owned excellent iPhone 15 pro (unlocked) and it’s great! Thank you Best Buy

Love my new phone and it was time for an upgrade. The camera features are my favorite.

battery is draining, im worried. it came eith 98% health battey and I was happy about it but the day after i started using it it was 97%

Good phone at a good price my daughter loves this phone.

Quality said excellent but came with some marks in the back but with a case it won’t show. Everything else is good.

Excellent purchase, just what I wanted. The phone was in pristine condition and arrived quite quickly.