Customer Ratings & Reviews

Great quality and fast shipping. I’m very happy with my purchase and will definitely order another one. Highly recommended!

I desperately needed a new phone after I broke mine. I’m a college student so you know that means short on funds. Best Buy has the best deals for used phones still in literally perfect condition and the best finance option ever. I would’ve been broke or without a phone if it wasn’t for Best Buy.

Its literally new ! so good and i love it, the best buy guys where so nice to me and patient helping me making the best decison and be happy with my purchase !!

So far so good. Had this phone for a couple weeks now and it looks amazing. No scratches or blemishes. Works great so far. I’d absolutely recommend pre-owned Best Buy phones.

It was perfect, it was practically brand new with absolutely no issues and the battery health was still 100%. I would definitely recommend

Excellent conditions! I love it! 100% recomend. Thank you for your excellent service.

It’ss pretty good phone price is right. It seems the battery loses its charge faster than normal’s

I love my phone, it looks brand new. It didn’t come in the original packaging but that’s ok

I purchased the pre-owned excellent iPhone 15 pro (unlocked) and it’s great! Thank you Best Buy

I received the pre-owned phone sooner than noted at the time of purchase. The phone we purchased was rated "excellent" and I agree. The only noticeable blemish is a small nick on the display but it is hardly noticeable. The battery is still almost 90% health. I fell like that's normal for a phone a bit over a year old.

Good phone at a good price my daughter loves this phone.

battery is draining, im worried. it came eith 98% health battey and I was happy about it but the day after i started using it it was 97%

Quality said excellent but came with some marks in the back but with a case it won’t show. Everything else is good.

I mean. It’s a good phone overall. Nothing special. It serves my purpose

Love my new phone and it was time for an upgrade. The camera features are my favorite.

Fast delivery, careful packaging, and the product is top-notch. I highly recommend it.

Excellent purchase, just what I wanted. The phone was in pristine condition and arrived quite quickly.

Phone works great but I had issues with the delivery process and ended up getting it a week late due to Best Buy losing it in transit

Excellent Experience, Quick and fast Easy and simple

Had a few bumps on the side of the phone but was still in great shape. Batter health at 94%.