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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned Excellent iPhone 15 Pro 5G 256GB, particularly its overall performance and pristine condition. However, some customers have noted concerns about the phone's battery life. Overall, the phone seems to be well-received, but potential buyers should be aware of the battery issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 45 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 15 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions! I love it! 100% recomend. Thank you for your excellent service.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone 15pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’ss pretty good phone price is right. It seems the battery loses its charge faster than normal’s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect, it was practically brand new with absolutely no issues and the battery health was still 100%. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the pre-owned phone sooner than noted at the time of purchase. The phone we purchased was rated "excellent" and I agree. The only noticeable blemish is a small nick on the display but it is hardly noticeable. The battery is still almost 90% health. I fell like that's normal for a phone a bit over a year old.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    refurbished iphone 15pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is draining, im worried. it came eith 98% health battey and I was happy about it but the day after i started using it it was 97%

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 15 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality said excellent but came with some marks in the back but with a case it won’t show. Everything else is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean. It’s a good phone overall. Nothing special. It serves my purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone and it was time for an upgrade. The camera features are my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, careful packaging, and the product is top-notch. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great but I had issues with the delivery process and ended up getting it a week late due to Best Buy losing it in transit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 15 pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few bumps on the side of the phone but was still in great shape. Batter health at 94%.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 15 Pro upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, just what I wanted. The phone was in pristine condition and arrived quite quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experience, Quick and fast Easy and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying preowned is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iphone 12 mini and buying this phone made my day. I can trust Best Buy to putting out a quality product, even if it was previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    iPhone 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm!!! Very good quality with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro in natural titanium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars. Seriously for a pre-owned phone I am shocked and amazed by it and I got it for cheap compared to the actual phones which go for $1k+

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 1 out of 5 stars

    iPhone never turned on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside of the iPhone was in pristine condition. However, the phone never turned on. Yes I did try everything in hopes for it to work. I did return the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best offer for us now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 15 pro/ pro max the best offer at the moment! You not gone regret!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone! It is more than I need, and that was my goal, still learning to use all the great new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Best Buy protect I am happy thank you so much

    I would recommend this to a friend
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