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Customer Ratings & Reviews

Your price for this item is $869.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the iPhone 15 Pro Max's overall performance, camera quality, and condition, with many praising its speed, exceptional image capture, and excellent arrival condition. Positive feedback also highlights the battery life and the attractive price point for a pre-owned device. While some users noted the phone can get warm under certain conditions, the majority of reviews are overwhelmingly positive. The sleek design and large screen size also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 267 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the camera is fantastic. Happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, everything working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very good experience with all your customer service and they were able to help me with my purchase very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it’s switch to the usb C style charger was the best feature to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    salman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good shop and customer aervice i apreciate thnx

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and it was in good conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition. No scratches or issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone , but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is great except that is overheated so bad that I couldn't even use my navigation. It was a bit of a disaster. I was really unimpressed by this particular model and hopefully apple fixed their next line of phones as this was a nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look great and works perfectly , it look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very very good may God bless us and help us to spend more service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, everything works perfectly. The only issue was that it doesn’t use a regular SIM card and had to be taken to a store to convert to eSIM so we could use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great love the quality and size and color it’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Pre-owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone 15 Pro Max is definitely a win. It functions just as it is brand new and not a pre-used device. I haven’t had any problems and everything works complete fine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used iPhone 15 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used iPhone and found it on great conditions and deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to get the open box phone. After using it I am glad I chose BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color so far a pretty good phone! I would recommend anyone to purchase this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 16 promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice Customer service Excellent Is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The charging cord is different it it takes longer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought iPhone would be better if they left the charging quality was the same just upgrade a faster way to charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more. I heard about all of the features, I need to take the time to research what’s different/new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy for the customer service he did a great job

    I would recommend this to a friend