Customer Ratings & Reviews

I really like the Best Buy store. Their products are of good quality.

Excelent condition long battery, the sound is amazing and super fast

Great experience that I had. Its like what it is. I recommend.

The only thing I didn’t like is that when I got my phone from Best Buy it had some scratches on the screen but barely noticeable. In order to get a new phone I had to go through the whole process and I wasn’t trying to but other than that I absolutely love my phone.

Terrible experience. Best Buy send me a 1200usd iphone with crack on the camera , screen popping out , very bad quality charge and I return the product on the next day

good conditions I highly recommend them I would buy again

It was good I would buy from them again and I would shop more and more

I have always been a Samsung person. This is my first iPhone. I love it . Best phone I have had

Great phone! Happy with my purchase! And happy with the upgraded features

I was a little suspicious buying a used phone but it was basically new!! Very happy and satisfied with my buy!

Love this phone! Love Appple, the sales person who helped me was excellent !

Enjoyed the ease of purchasing online, going in to a local Best Buy to pick up my item without the need to browse

Got a refurbished and its good quality im satisfied with my purchase

The phone is functional and served me very well. It came unlocked.

Excellent condition, good service. like new iPhone.

Phone starting acting up right after return window closed, it will turn off for no reason, and deactivate my cellular signal to the point that no matter what I do, (turn it off, restart it) nothing will help, after at least 2 hours phone will start to act normal but will be super slow! I don’t recommend buying anything refurbished or previously owned because you will have to keep it if it acts up.

I like is good phone have nic screen nic and the screen is good for the people

The phone is very good only the box and charger is no original

I bought this phone in good faith from Best Buy. It was fine for four months but out of the blue it was reported stolen from the previous carrier. Now Best Buy is refusing to do anything for me and saying I have no recourse to recover my money or get a new phone thru them. They sold me a stolen phone and refuse to do anything about it. Be Leary of buying anything from them. Their customer service is terrible and they will not work with you even when they sell you a stolen phone.

I ordered this item because it was supposed to be in "Excellent" condition, I received it in a sealed box and gave it as a gift only to find upon the recipient opening the box that the phone was actually way less than "Excellent" as it had clearly been abused and has 3 deep scratched on the screen. Thank you for the "Excellent" phone Best Buy!