Customer Ratings & Reviews

Honestly was worrried about buying a refurbished iPhone but the description, condition and overall iPhone from best buys preowned selection was a great deal. IPhone 16pro max was in perfect condition and have had no issues and is as described. 100% truest the excellent condition description that Best Buy put on the phone. Battery was at 100% health and have almost no charge cycles on its battery health report.

The Iphone was used didn’t come in his original box also it didn’t bring a charger head, it turned off the second day i used it, but it didn’t happened again after that which is good. The battery life is great, and I love the Material of this Iphone better than other ones is more durable.

The phone was overall perfect i did notice that the phone screen was replaced and was not the original one when compared to a iphone from apple but besides that everything else was perfect condition

I absolutely love the iphone 16 pro max. I’ve always used apple phones and I previously had the 14 pro max but I’ve been wanting more storage and the side button for the camera and it doesn’t disappoint!

Best buy is my store reliable store the sales guys is approachable very helpful store guys the price is reasonable my last purcahsed is iphone 16 pro max is the best cellphone.

Honestly was one of the best options/experience I did with purchasing a used phone for the first time. Came in excellent condition, no issues what so ever. I would recommend it to anyone, who’s willing to save a couple hundreds on a new phone.

I haven’t had an iPhone in years but I must say I miss the feeling……great upgrade

I bought a semi-new cell phone in excellent condition. I'm loving it. The price was great

Feels good, looks good, great camera…it’s my first iPhone so I’m learning but it’s been easy so far. Everything is really fast loading and Siri is very helpful haha

This phone is in excellent condition for being an open box. It is awesome. I love apple pro max phones the best.

Bought a used in excellent condition iPhone 16 and it was like brand new. Had it now for a couple of weeks and no problems at all.

Battery health was 100%, only 35 cycles, it’s just luck of the draw

Came in fast & perfect! i absolutely LOVE it!! 10/10 recommend

The iPhone 16 Pro Max is powerful and is meeting my needs. It's loaded with features that makes it easy to use and has plenty of memory to handle the media content I manage.

The phone was in great shape has no problem with the phone it self the only bad thing about it is you don’t get the apple care protection nor the Best Buy protection on it cause it is preowned

Great device love all the new features couldn’t ask for a better device

great easy process , satisfied with my purchase. very sick verification process. had my phone within less than an hour. thanks so much Best Buy!

Great Product. even has pre-owned, it is in brand new condition

I come from MEX and bought this iphone unblocked, simple marvelous I was handling android for 15 years changing and upgrading my phone but this time I think NO I am sure I not gonna change just for the new one Iphone 20 pro max, Mario at the branch gave us so much support because we bought 2 equal iphons and apple watch too.

Honestly, this is the best phone I’ve gotten. The new features are insanely good!