Customers appreciate the excellent overall performance and long battery life of the pre-owned iPhone 16 Pro Max. Many also highlight its superb condition and the impressive array of features. However, some customers noted concerns about the screen's quality and functionality. While most experiences were positive, potential buyers should be aware of these reported screen issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-134 of 134 reviews
Rated 4 out of 5 stars
Good i like it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like is good phone have nic screen nic and the screen is good for the people
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible experience. Best Buy send me a 1200usd iphone with crack on the camera , screen popping out , very bad quality charge and I return the product on the next day
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone in good faith from Best Buy. It was fine for four months but out of the blue it was reported stolen from the previous carrier. Now Best Buy is refusing to do anything for me and saying I have no recourse to recover my money or get a new phone thru them. They sold me a stolen phone and refuse to do anything about it. Be Leary of buying anything from them. Their customer service is terrible and they will not work with you even when they sell you a stolen phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this item because it was supposed to be in "Excellent" condition, I received it in a sealed box and gave it as a gift only to find upon the recipient opening the box that the phone was actually way less than "Excellent" as it had clearly been abused and has 3 deep scratched on the screen. Thank you for the "Excellent" phone Best Buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not Excellent Condition Period..Sreen had deep scratches..Refurbished yes but with no warranty or manufacturer warranty period is not good..The price was 50 dollars off the original price and the phone was unlocked. Still not worth the price..