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Customer Ratings & Reviews

Your price for this item is $1,069.99

Customer reviews

Rating 4.6 out of 5 stars with 194 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance of the Pre-Owned Excellent iPhone 16 Pro Max, noting that it works great. Many are also pleased with the phone's amazing condition, great battery life, and stunning camera quality, especially in low light. Some customers have mentioned that the phone warms up when used constantly. Finally, customers express their love for all the new features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 194 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone; it was a gift for my sister-in-law and she was thrilled with it. It works perfectly. It still has 90% battery. Thank you so much, we loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Fast and Reliable device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is powerful and is meeting my needs. It's loaded with features that makes it easy to use and has plenty of memory to handle the media content I manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely — here’s a positive review you can use for the iPhone you purchased (assuming it’s the iPhone 16 Pro Max): ⸻ My Review of the iPhone 16 Pro Max I’m really impressed with my iPhone 16 Pro Max! From the moment I started using it, it’s exceeded my expectations in every area that matters. Display & Design The large 6.9-inch Super Retina XDR display is stunning colors are vibrant, brightness is great even outdoors, and everything looks crisp and smooth. The build feels premium and solid in the hand without being too heavy. Performance This phone is a powerhouse. Apps open instantly, multitasking feels effortless, and even graphic-intensive games run flawlessly. The performance boost with the A18-series chip makes everyday use super fast and responsive. Camera Quality The camera system is phenomenal. Photos come out sharp with natural colors, and the low-light performance is excellent. Whether I’m shooting quick snapshots or recording video, the results look fantastic. I especially love the new camera features and video modes. Battery Life Battery life is one of the best I’ve experienced. With normal use throughout the day, it easily lasts from morning until night without needing a charge, which is a huge plus for me. Software iOS feels smooth, intuitive, and reliable. I love the new features and how seamlessly everything integrates with other Apple devices. Final Thoughts Overall, the iPhone 16 Pro Max is a premium phone that delivers on performance, display quality, battery life, and camera capability. It’s worth the investment and one of the best smartphones I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Exelent iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro is fast, lightweight, and beautifully designed. The camera upgrades are amazing, especially the new zoom, and the display is bright and smooth. Battery lasts all day, and overall it feels like a big step forward—definitely worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far.. working as expected. flawless. Dont know why i waited so long for this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Amazing picture quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good item to buy, you have a lot of intelligence in that phone and a great camera as well also its battery is the best in iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Camera Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great but the camera has trouble focusing on near and far. The battery does last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked great for me with no problems. Overall, a great purchase considering it was hard to find this specific iPhone anywhere at the time when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    But this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great, ove the camera, I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like iPhone 16 pro max because it has a great battery life, impressive display and strong performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 Pro Max – Unmatched quality and the best service at Best Buy I just bought the iPhone 16 Pro Max from Best Buy and I couldn’t be happier. The quality of the device is outstanding – sleek design, super fast performance, and the camera is on another level. Apple really outdid itself with this model. Best of all, I got it at a great price at Best Buy, much better than other places I checked. And the customer service? Absolutely the best. The staff was friendly, professional, and helped me with everything I needed. For me, Best Buy has the best customer service. I highly recommend both the product and the store. A perfect shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 Pro Max Outstanding performance after a couple of months of owning the phone. I do have issues with the phone temperature at times while using it. Best Buy did a great job describing the phone's performance. I noticed the device's speed, quality, and longevity. I would recommend the iPhone 16 Pro Max to users who need an upgrade. Best Buy, thank you for the phone available and providing good customer service. *Disclaimer: The device was not in cosmetically excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Outstanding refurbished device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with 2 cycles and 100% battery health. Phone is in amazing condition. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice surprise !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it as a present for a family member, it works great, everything was smooth with setup. it also comes in a nice box with a charger !!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Happy with my purchase! And happy with the upgraded features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my last phone Love it so far Camera looks amazing Screen in big Sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal and good phone I was iffy given the fact it was pre-owned but one year with it and still works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone i loved I recommend the bast of the bast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great! Battery life and features are top notch.

    I would recommend this to a friend
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