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Your price for this item is $159.99

Customer rating

Rating 4.1 out of 5 stars with 538 reviews

80%would recommend to a friend.

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Page 1 Showing 1-20 of 538 reviews
  • Rating 5 out of 5 stars with 1 review

    Very easy to find and use each program on my phone

    |
    Posted .
    Owned for 1 week when reviewed.

    I am new to smart phones. I love that it types for me!

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Cámara don’t focus

    |
    Posted .

    The camera don’t work I leaving to Mexico that way I buy the phone to take it with me bad choice I put my chip until I leaving when I take pictures the camera don’t focus the picture are blurry I come back for my trip and I go Best Buy to let them know but they say sorry you 15 days passs I am in Mexico what do you want me to do come back ?????? Now I buy a phone with bad camera

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone for my 7 & 9 year olds

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I purchased two of them so both my daughters could have phones. It’s a great iPhone for the price. Haven’t had any issues with it being pre owned. Looks like new. Very satisfied and I love the apple family sharing so I can set limits, i get a message and have to approve an app before they can download it. We FaceTime, I know locations, etc. Descent camera for a child. Also would make a good phone for an elderly person. My 65 year old mom has one too and can navigate it pretty easily.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful iPhone

    |
    Posted .

    This is my first iPhone and I am so happy with it. I love the color and it is in wonderful condition. I had some issues with the shipping, but my local Best Buy store was extremely helpful and cooperative in resolving the issue.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    good phone, perfect for me.

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    perfect for my use , I like the size of it, weight and looks. I will definitely recommend this phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great buy

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought an iPhone 6 refurbished from Best Buy and did the curb side pick up it was so fast and easy thank you for my beautiful phone

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    replacement phone for dad

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    it was a replacement for 92 year old dad, same model he had so there was no learning curve. Lasted longer and operated better than the old one so we were both happy!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    iPhones 6s refurbished

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    So far I gave it a 4 star because I haven’t turned it on with metro pcs that will really determine in a later update appearance of the is excellent no blemishes this going to be for my granddaughters birthday

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not too bad

    |
    Posted .

    Purchased refurbished to test how I would like Iphone vs android. Not too bad. Only problem is the screen often freezes and some times looks like it is short circuiting.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this phone!

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I got this for my daughter, it was at a great price and the staff was very professional and helpFul. They transfer all the data from the old phone to this one. It works wonderfully. I will definitely look into another Refurbished iphone from BestBuy for my next purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    "Excellent"

    |
    Posted .

    This is not the first purchase I make from Best Buy on a pre-owned device, however I must say this item was not worth the $$. At first we tested out the phone at the store and it work... later on at night, the phone needed to be charge and it was place with the cable that cam in the box (which is not the original one). The phone was left untouched for about 1.5 - 2 hrs. charging and the phone said it was on 20% battery life. We tried with other Apple power cords and still the status of the battery was the same. A few moments later the phone said it was on 86%. During the process the screen was not working at all. The common screen gestures (up, down, left right, double tap, zoom in, zoom out, etc.). The following day the product was having the same issues and we decide to take it to Apple. Long store ended up getting a credit an purchase an UNLOCKED iPhone 8+, directly with Apple. It really upsetting, that Best Buy would have a products claiming it is in excellent condition and it really wasn't.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Camara,phone good

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The good n bad,. Phone is good ,camara is good. Battery is bad will not hold all day have to charge at least 3 times a day. This is with my 85 year old mom useing it.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great condition.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The phone looks new. The phones previous owner had applied a screen protector, so the the screen is in new condition. The phone did have dirt around the camera bezel but with a little alcohol and a napkin I was able to clean it up. Mechanically the phone is sound. Speakers sound good and all the bottoms work as intended. The battery health is at 81%, but that is to be expected from a pre owned phone. The phone charges quickly and with a few software changes I get great battery endurance. Phone took way to long to get to me. No expedited shipping is offered by Best Buy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    GREAT BUY!!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This pre-owned phone met my expectations! It was in Like New Condition :) Battery Life was at 96%, all functions well! It was a great purchase, will definitely consider buying a pre-owned iphone from Best Buy AGAIN :)! Very worth it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Decent.

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought it for my mom. She loves the minimalistic design and quality of apple.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    It's ok

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    My mom needed a new phone so I bought it for her. She likes it, but of course the battery life for this phone sucks! But i heard all of the Iphone 6 phone batteries were damaged and this was pre owned so I didn't expect this phone to act brand new. But she can do all her essentials.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great iPhone, but the cable wasn't original.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great iPhone, but the cable wasn't original. It's a insignia cable, wasn't bad I didn't expect this.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    all okay

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Just learned that I have a plan which BB cannot activate. Just wish I could get ATT off its duff to help me--it doesn't care!!!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good condition

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Phone was a gift for mothers day works great. Only down side was due to COVID we had to do curbside pick without access to setting phone up for me mother. She struggled setting up her first iPhone alone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I am enjoying it and I found no problems since I received it.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend