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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 711 reviews
  • Rated 1 out of 5 stars

    Lousy Refurbished Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the phone delivered today appears to be in great shape a supposed refurbished phone has 75% battery health. I’ve given up being parked on hold twice with their lousy customer service. I will attempt to bring back to store. Be very weary of buying a refurbished phone from Bestbuy I did only because my wife wanted and iPhone with a home button I can fully afford buying her a new one!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh it’s old.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that buying an older iPhone came with risk. But I really don’t care for the new features I like the size and the configurations the 8plus has. Over the best iPhone to buy if a budget is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device! I only trust Best Buy when it comes to refurbished phones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8 plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that it came with a charger and it was all clean and perfect the thing i didnt like was that it didnt have a box but all was perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, the product is too unfortunate, I bought the Second Hand Iphone 8 Plus for such an affordable price, I had to wait around two weeks and the product arrived damaged. The cell phone horn doesn't work and therefore I couldn't make calls, send audio or record videos. I asked for a refund and they told me that they would give it to me but between 3 to 5 days (weekends do not count) and they took away a large part of the refund, terrible service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 Plus great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. My mom still uses it today. 3 years already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ya get what ya pay for…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good enough for what I needed and wanted but I’m glad I didn’t pay a lot. The battery is already starting to go. It lasted all day in the beginning but now it doesn’t last for more than a couple hours ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old I phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal. I’m writing this review today it’s June 7th 2023 it’s still good even battery working like champ usually battery give up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good! The cell phone is no new... but it was great condition

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Older Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a 10 year old. Nice quality and screen looks fantastic for an iPhone 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Color for me . I like my phone and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-Owned But new to me!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the excellent condition phone was n for a preowned phone. No issues at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen cracked with minimal wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best iPhone I have owned. The screen cracked within two weeks even though I put an expensive case on it and a screen protector. It was in my purse when the screen cracked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't realize how nice the iPhones looks new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my wife my iPhone 8, when saw my iPhone she wanted. It work grate looks like new I think I did a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really good, ir works perfect and they come just like new. Really happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPhone 8 Plus is an intuitive and simple joy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 8 Plus is immensely superior to the Android that I had been suffering with for the two year term...The Android was always losing over 35% of calls, and was far too complicated in regard to using apps; my return to iPhone is a pure joy : simplicity of operation, intuitiveness in so many ways, and rock solid reliability. I am back home (to stay) with this phone. Thanks for asking, and thanks for the great sale price for a refurbished phone that looks and operates like new John Cy Perry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about buying a used phone but this one was like new. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owner IPHONE 8 PLUS 256 GB very good iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 8 Plus with 256GB GOLD very good ,clean, easy to use and runs great,we very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the customer experience, reps were very supportive towards my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8 plus ipod

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned this iphone 8 plus into an ipod, enjoying apple music, movies, audiobooks, an more at work!

    I would recommend this to a friend