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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 711 reviews
  • Rated 5 out of 5 stars

    Great buy was perfect for me!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the device so I could charge wirelessly worked out perfectly for me was on and I phone 7 upgrade gave me better features and more gig space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    preowned 8+ no sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return it the following day, cause you can hardly hear the person u are calling. hopefully the refurbished replacement will have a better quality than the preowned. so better check your purchase preowned right after you receive it so you have it replaced the next day. thanks to Phylisia who assisted me with the return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8 plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was what i expected. Great in terms of durability and service overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 8 plus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I use it almoust year and dont have any issues. Glad I got it. I am happy with battery and look, and its great. I recommend as it has good screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no dislikes about my phone. I just hope next time it will be the newer version. I love my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone8+ Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone8+ was a great value for my 95 y-old mother-in-law who needed a replacement iPhone with a 'Home Button.'

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never gonna do it again. Never buy refurbished. poor battery performance, drains fast. buy a new one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Only issue I had with this phone is that one speaker does not work and whoever owned it smashed gum up in the speaker and I cant get it out was upset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know what to expect but I gladly can say I got exactly what I wanted! The phone was in great condition, it was so easy to pick up and to lock in with my carrier. There’s absolutely nothing negative I can say. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% good as expected was delivered on time and is working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 8 plus, used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this phone. It looks brand new! My one complaint is that it doesn’t hold a charge as well as my old one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor charging design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while, but less than a year owning it, it turned off and never charged again. Too much money to lose something you can't get insured. I had one before this one. It is nice but I hate the charging port. They always break or need to be rigged to charge by pushing the cord more to one side. I had to buy a charger you don't plug into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandma!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! Came and picked it up for my grandmother and she loves the phone!! Extremely happy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, will be careful to buy from Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that Best Buy carries at least the decent stuff but it proved wrong with this purchase. Phone was good for couple weeks and there was sim connection issue, and after a week battery issue. Disappointed, will be careful to buy from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product,quickly shipping, higher quantity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished phones are not worth buying here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a refurbished phone, the battery started over heating after a week of having the phone, we were told if anything is wrong to take it back and they would repair it but when we took it back in we were told they couldn't replace the battery because its refurbished and that apple had to replace it at a charge. Becareful buying referb phones from here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saving for our family - Love It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this iphone 8 plus 2 few weeks, I love it, it's crisp and clear, takes beautiful pictures, quick charging, I just love all the details about it. I had an iphone 7 Plus which I gave to my grandson, so a great saving for us. Thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with purpose and glad it came early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn’t have been any easier!! I looked up the product I wanted, placed my order and had it in no time!! Very satisfied , I love my new phone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice phone it good condition. Looks really nice and like that its unlocked

    I would recommend this to a friend