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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 711 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Love’s it. His phone had broke and he was without a phone for about a week. Omg when he saw this phone his eyes lite up like it was Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cell phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this phone for home in Mexico and is good for us

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes the phone was going to be on good conditions, BUT to my surprise it looked like someone took off the phone case and put it in the box that arrived to my house. I know it’s a used phone, and I should be expecting something that might not be in perfect condition but at least have the decency of cleaning the phone before sending it to the buyer. The phone I order was the black gray and he had some scratches on the screen and on the corners it has a bump. It is like if someone dropped it and it hit hard on the floor because you can see it even though it’s black. I’m describing the phone I got so if someone buys it you know what to expect and don’t have to pay the $45 to return the phone. It also came with 5% of battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece cause she didnt have a phone and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-owned iPhone Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Very happy with my purchase. Second time I've done this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery level only at 84%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone worked well, but doesn't hold a charge the whole day. Battery level was at 84%, Apple won't change it till it hits 79%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 weeks and STOPPED working!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one in the past NO issues. Had this one about 7 weeks only opened it and stared using it 3 weeks ago and it won't charge. No longer returnable. Don't waste your money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best at the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Better price and very good support employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. No scratches the phone works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need is in this phone. You don’t need anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grey phone to use anywhere.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone so I wouldn’t be tied down to any one carrier. It works with all carriers and can always switch depending on who has the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was in great condition easy to transfer my dats from my old phone ot the new one and arrived exactly when I was told it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for decent price. I would recommend buying used phone from Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PICTURESI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 8 plus, did not want too go with the iPhone 10 because it has no button, plus my old iPhone 6 plus did not have enough storage which the main reason for the up grade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Pre-Owned Apple 8 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on the phone, however the battery is a little weak

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to have the phone turned on at boost and it asked for a password. They was unable to turn it on for me. I ended up having to return it to the store, and on top of that it would not keep a charge. I will never buy a reconditioned phone again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Preowned phone is my nightmare experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Preowned was used, there were scratch marks on the screen. The phone comes in a package with on protection, when I returned it, there was a restocking fee of $45. DO NOT RECOMMEND!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Hanging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone got slow after installing couple of app, we are not sure if it's the phone issue or pre-owned. Since we sent it to India not sure how to get this resolved :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good iPhone look like in you No I single scratch work great on the battery is in excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my experience was great and hassle free! i always enjoy ordering from best buy!

    I would recommend this to a friend