Customer Ratings & Reviews

My son Love’s it. His phone had broke and he was without a phone for about a week. Omg when he saw this phone his eyes lite up like it was Christmas!

We used this phone for home in Mexico and is good for us

I had high hopes the phone was going to be on good conditions, BUT to my surprise it looked like someone took off the phone case and put it in the box that arrived to my house. I know it’s a used phone, and I should be expecting something that might not be in perfect condition but at least have the decency of cleaning the phone before sending it to the buyer. The phone I order was the black gray and he had some scratches on the screen and on the corners it has a bump. It is like if someone dropped it and it hit hard on the floor because you can see it even though it’s black. I’m describing the phone I got so if someone buys it you know what to expect and don’t have to pay the $45 to return the phone. It also came with 5% of battery.

I got this for my niece cause she didnt have a phone and she loves it

Excellent phone. Very happy with my purchase. Second time I've done this.

Purchased the phone worked well, but doesn't hold a charge the whole day. Battery level was at 84%, Apple won't change it till it hits 79%

Purchased one in the past NO issues. Had this one about 7 weeks only opened it and stared using it 3 weeks ago and it won't charge. No longer returnable. Don't waste your money!

Very good service. Better price and very good support employees.

Good condition. No scratches the phone works great

Everything you need is in this phone. You don’t need anything else

Bought this phone so I wouldn’t be tied down to any one carrier. It works with all carriers and can always switch depending on who has the best price.

iPhone was in great condition easy to transfer my dats from my old phone ot the new one and arrived exactly when I was told it would

Great phone for decent price. I would recommend buying used phone from Best Buy .

I love my iPhone 8 plus, did not want too go with the iPhone 10 because it has no button, plus my old iPhone 6 plus did not have enough storage which the main reason for the up grade.

Good price on the phone, however the battery is a little weak

I want to have the phone turned on at boost and it asked for a password. They was unable to turn it on for me. I ended up having to return it to the store, and on top of that it would not keep a charge. I will never buy a reconditioned phone again.

The Preowned was used, there were scratch marks on the screen. The phone comes in a package with on protection, when I returned it, there was a restocking fee of $45. DO NOT RECOMMEND!!!

The phone got slow after installing couple of app, we are not sure if it's the phone issue or pre-owned. Since we sent it to India not sure how to get this resolved :(

Very good iPhone look like in you No I single scratch work great on the battery is in excellent condition

my experience was great and hassle free! i always enjoy ordering from best buy!