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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 711 reviews
  • Rated 2 out of 5 stars

    Won’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems to be in great condition, there’s a few minor scratches but we took it down to our local phone store to put it on a prepaid service but they were unable to do anything with it, it just wasn’t doing what it should. Unfortunately we will be returning

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the larger screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity and larger screen size are just what I wanted for my next iPhone. Love the better front and back facing camera and portrait mode for the iPhone 8 Plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screens faulty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have too press hard on the screen too select anything I think it’s a faulty screen taking it back too Best Buy in morning see what they can do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and shape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the way the phone looks. Not bad at all for an iphone +.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price and deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price i got it for and it came with an included charger cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and had no major scuffs everything worked fine as it should be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery did not last long it is telling me right now SERVICE. The battery are no good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone body is near flawless and all of the phone functionality seems to work to date, thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying made easy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition and it was worth the money. It was easy to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tjdavis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones iPhone 8-plus granddaughter and daughter love the iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To fragile. Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 16 year old proof. Broke screen within 5 min. Trying to install screen protector. Nice one Lloyd

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 8 plus black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it I thought it was finna be brand new and then I went and picked it up and it had scratches and it wasent even in the iPhone box and it came in a destroyed box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Distorted speaker and chipped red paint. BEWARE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never written reviews but I was VERY compelled to write this review. I returned this phone the same day it was delivered. The phone screen was scratched up with red paint chipping on the back of the phone where the camera bump is at. As an earlier reviewer of this phone said about a year ago, the speaker was EXTREMELY DISTORTED, even at low volumes. I compared it with the speaker of my iPhone 8 Plus from my carrier and it was day and night different. Best Buy charged me $45 re stocking fee even though the phone DID NOT come shrink wrapped in a box. It came delivered in one of those bubble wrap envelopes that you buy at a major supermarket retailer. They didn’t even ship it in a cardboard box. I am EXTREMELY DISAPPOINTED that Best Buy would even sell products like this with an EXTREMELY DISTORTED speaker. It came with 85% battery life and on iOS 15.1. Everyone please be aware expect to pay $45 re stocking fee if you are not satisfied with the condition you received the phone. I even checked off that the phone came defective on the return reason. My only regret is not taking photos to upload to this review since I was so upset upon receiving the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a good phone it did not work properly and battery life is not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this IPhone 8 Plus due to the battery not staying charged. Terrible experience and phone quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the phone, setup easy and everything looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and suits my purpose for the price. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L Pryor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wonderful and beautiful long-term battery take good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First refurbished iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that I was not expecting a refurbished iphone to work so well for over a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new! Great deal for a newer phone. No scratches and well worth the price…

    I would recommend this to a friend