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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 711 reviews
  • Rated 5 out of 5 stars

    Iphone 8 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as ordered, no problems out of the box. fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone is worth for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, get early than expected date and like new worth the price love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery and I called apple but because it was second party store they could not do anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t wast your time and money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and the speaker is SHOT. I can’t hear anyone when I call or when I have them on speaker. I paid almost $500 for a phone that doesn’t even work??? I can’t believe that Best Buy allows this quality product to be sold. It’s as if no one checks them to see if they work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Pre owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t perfect but was in excellent condition for the age and type of phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-phone 8 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very similar to my 6+ & so it is easy for me to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for Pre-owned phone , 256gb give's me all the space i need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iPhone Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, no earbuds though. Confused on 256GB

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies real quick. Wasn’t happy about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great. So much cheaper than buying new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy preowned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a horrible purchase. Returned it has soon has I got it. Opened the box up and the entire phone had scratches all over the screen. Some of the scratches made it unable to see the content on the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 8 Plus, It’s an excellent phone my friend loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought a lot from Best Buy throughout my lifetime but lately their customer service and loyalty has diminished dramatically. It’s very disappointing..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to use, beautiful and I really love my new phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Network Errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expected bestbuy will send me refurbished phone with no headphones, no actual box and just random charger and cable in a Samsung look box lol. Returned it three days ago.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He feels very happy with it. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 8 Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. More memory and easy to set up. I bought this unlocked so that when we leave AT&T which is soon I will have no problem with connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone - great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my parents who needed an Iphone for Facetime. They are a little challenged with technology, so FaceID was not a good option for them. This older model does the trick and keeps them connected with the rest of the family. Great value for what I paid. Love Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone has so much space. She loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone did not work, at first I thought it was a connection problem But after trying I realized that you sold me a defective phone

    No, I would not recommend this to a friend