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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 711 reviews
  • Rated 1 out of 5 stars

    Broken phone in crushed packing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived poorly packed in a crushed package. When opened, the home button was disconnected from the phone with wiring sticking out?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked into the newer models but the 8plus gets better reception in my area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like the phone is in great condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was so easy to work with and made it all seamless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sell Bad phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality it only work for 10 days and they won’t return or exchange phone !!! Never buy here again !!!not even one star

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch Screen Interface Locks Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Touch interface on the iPhone "locks up" and is not responsive to any touch. Hitting the Home Button or the Lock Phone Button brings the touch interface back to life. Very frustrating. Won't do this type of purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret purchasing a used phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ship damage had to return it back . Couldn’t return it at the store had to ship it back now waiting to get my money back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good used iPhone for the value easy to used n set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my brother and it couldn’t be use because of all the glitches and freezing that keeps happening since I bought this phone wasn’t able to return on time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is defective.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera can only be used facing from the back of the phone. The screen is black when screen is facing you. Phone will not text or call out. Only can use for games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I phone 8 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone we turned it on and in 5 minutes it felt like it was gonna explode due to it heating up really upset .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a silver iPhone 8 and it came in black. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 300 for a phone that arrived with the battery seriously degraded and mange’s only a couple hours on a full charge and sometimes when charging the battery percentage actually goes backwards! Apparently I’m screwed because I’ve owned the phone 17 days and there’s nothing they can after 14 days. What a rip-off!! I’m so angry right now that a wasted 300 on a paperweight

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied wt d purchased of my iphone8 plus enjoying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not working properly and salesman when ordering did not tell me it was preowned. I am returning as soon as I can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a back up in case my 11 pro max has issues or breaks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 8+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works okay it has some problems with the lock button and when I received it the screen was cracked at the top and the box was smashed like no care was given to the item it was 400$ and it came like that. An it took about 5 hours for apple to be able to erase the 10 apple accounts due to how many times it had been resold and used before I could make one and set the phone up.! This was my first ever purchase and I was pretty disappointed.!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Puertorriqueño

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not like the real iPhone . I don’t like it because did not have the color wanted that was pink and did not suggest getting it from another store or etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    used iphone 8 plus certified

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the broken phone never has worked right freezes and keeps getting progressively worst do not buy a used phone from this company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placing the order was quick and easy. Item was delivered sooner than the actual date. Device was simple to setup. I would highly recommend to anyone for excellent service!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Phone 8 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone should have a least came with an I phone box, and I phone charger and ear buds for almost 5 hundred dollars.

    No, I would not recommend this to a friend