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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 711 reviews
  • Rated 3 out of 5 stars

    Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description said preowned or used but unit was very dirty for the price at least clean it up a little disappointed in the condition. Shipping time was awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not unlocked as stated in detail it was a Christmas gift. When we put my son SIM card in on Christmas it would not read it or mines

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother needed to upgrade his phone and we found this phone according to his budget we bought it for a decent price and phone was in good condition...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sound didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone but when people called me and they can not hear me, I always have to hang up and try calling them back so they can finally hear me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best BUy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such such an amazing product, thank you to the great experience in best buy every time i go there. its my favorite place to go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad man the color is just amazing the Touch ID best part

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of scratches.they look very old .also look like had many accidents. I feel like I wasted my money.it was a bad decision I had ever made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome color. Simply a show off. Go for it and you will enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better then the iPhone I had before I’m so In love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised to get my Apple 8 plus iPhone days earlier than I had expected. It was in excellent condition. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worse battery health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery health was less than %80 so it did not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again. Im sueing and writing against bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage cellphone. Brike down on me exactly 4 days after i paid hard earned money for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent this phone to Brazil and it doesn’t work. It’s locked and it was stolen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has more wear & tear than stated, couple scratches on the screen as well. Depending on what my daughter thinks I may be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very hard to hear people talking on this phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement phone, worked with old SIM card. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a good value, good for kids and grandparents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mynewiphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I’ve always had an Android, but after numerous issues I am so glad I made the switch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Volume bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume does not work so I have to use the speaker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great used Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and so easy to pick up in store. The phone dept staff changed my SIM card for me so super easy!

    I would recommend this to a friend