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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 711 reviews
  • Rated 1 out of 5 stars

    Returning this product was the worse experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying a pre-owned iPhone to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Changed my mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned te item because I changed my mind.plus I did not like the packaging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my parents as an upgrade and they love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Happy.. phone damaged litely and I have not received apple earpods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 8 plus used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for used phones at best buy. better go for new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order messed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is not working properly, while pressing one key multiple keys are being pressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and assistance Great product and description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, the purchase was nice and easy and the guy helped me set it up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You SUCK! BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a gift, paid almost 600 dollars. It came with a broken home button that was unnoticeable until the person set up the phone perfectly. Instead of just fixing the issue, Best Buy is telling me I need to exchange the phone, which is a great inconvenience for my gift recipient. Boooooo, BEST BUY, you suck! DONT SELL BROKEN ITEMS! Stand behinds the items you sell!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 8+ Great value, service and convenient way to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I order! It’s just like a brand new IPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had a broken home button. Refurbished is one thing. Damaged is another.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my sister to replace the one she broke, she loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an unlocked phone after all. Bad off brand charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this upgrade from my iPhone 6s Plus. The upgraded CPU is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the price, I love my new phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as my dad's gift. I think it worked ok for him.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 8 +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit pricey, the digitizer fails to take commands at times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhones good condition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are very happy with their iPhone so happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pre owned product. Definitely buy again soon..

    I would recommend this to a friend