Customer Ratings & Reviews

It was good just the charger wasn't to good. The product could have had a better charger

Good but didn’t help anything with the battery life

I purchased a reconditioned iphone 8 Plus which arrived on January 12, 2021. It came in decent condition - minor markings on screen/back. My biggest issue is that it arrived with 89% battery health which was ok (not great, but ok), and today is Feb 9th, 2021 (so it hasn't even been a month) and the battery health is already at 86%. Super disappointed. I expect more from Best Buy. For $419.99 (plus tax) - they should ensure a new battery for these reconditioned products. Will not be buying a reconditioned phone from them again. Hoping Best Buy will reach out and try to make this right.

This was purchased as a gift and as an upgrade model for one going obsolete but still had the home button circle. Liked the color choices and the choice to upgrade to 256 GB while staying with 4G

It looks amazing so amazing definitely an upgrade like the space grey looks incredible. If you want to upgrade from samsung to apple or iphone 6 to something else I recommend to definitely get this.

The phone was in great shape, and it works well. The box it came in was a little beaten up and the charger that came with my phone broke shortly after i started using it. But besides that im very happy with my order, and the shipping was super fast. Id recommend this item to my friends.

Apple always improves their phones from the previous one. I love how they're always easy to use, love how stylish you feel with an iPhone on hand. 10/10 would recommend!

Excelente! I am very happy with my phone, it works perfect and it is in very good condition. I highly recommend them.

Shipping was very prompt and the phone is just as described. Works perfectly. Was thrilled to find an iPhone 8 Plus.

A “used” mobile phone should NOT cost so much unless it has a new battery!!!! The one I bought was still $250, but will need a new $100 battery because the max it can charge to is 79%.

bad choice!! will not buy again! has a crack on the edge! high number of calls and messages and updates on phone!!! thought i bought a new phone! but i guess i didnt!!!! dont like charger!!! not even iphone charger! at least bad bad choice!! buying it here! will not buy no more!!

Love the phone and customer service from Best Buy and agents.

This was what I was looking for. It has the features I need and more. It arrived before expected and was well packaged.

Phones came quickly and exactly as described. Great purchase!!

Easy and fast will recommend this product to my friends

HORRIBLE SALE! Yes, the phone was refurbished but it is damaged beyond repair and the battery needs to be replaced. The motherboard cost more than the phone and it states that I cannot return it! I would even take an exchange if that one works.

Very happy with this purchase, sometimes you need other options

The sound quality is not good, sounds raspy and distorted. The operating system seems old. The opposite of what I was expecting with Apple, coming from an Android.

Well packaged product. Came with replacement wall charger and charge/sync cable and sim card eject tool. The phone itself looked great and has performed excellent.

Phone like new with no issues. I love having the finger print button with larger screen. My 6s plus would cost too much to fix so went with 8 plus and couldn’t be happier.