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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-711 of 711 reviews
  • Rated 5 out of 5 stars

    Camacho

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. So far i have not had any issues when using my iPhone 8 Plus. It was a good deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed it was working well and I was happy with the phone when I received it but after about 2 months it started glitching and now it shuts down and my calls/messages and apps disappear sometimes it works sometimes it doesn’t im extremely disappointed it stopped working after the return policy I would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone doesn’t stay charge no longer than 4 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone 8 Plus refurbished supposed to be in great condition , once we got stuff transferred from old phone to new phone , the speaker when you call doesn’t work it’s muffled, you should really check all features before selling used phone very very disappointed with this purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone....good deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product so far just wish there were some instructions!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phones came damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone description did not say anything about the phone being damaged. Once I opened the box the iphone had scratches on the sides and a huge scratch across the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A complete nightmare from start to finish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass was heavily scratched to the point the phone was not usable. I realize that the item was in used condition, but if it has significant scratching or damage, this should be stated. I returned the phone within the 14 day specified. To add insult to injury, Best Buy had the audacity to charge me $45 to return a damaged item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received all my packages very quickly very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the facetime with my wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a android user, I love my iPhone I really do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbage is garbage you just stall my money i can not return that garbage correctly be coz i do not have printer to print your label so no money no phone i will never buy anything from this stor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Send in wrong item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online, and I received a different iPhone in 64 GB silver. No good.

    No, I would not recommend this to a friend