Customers frequently mention issues with the screen of the pre-owned iPhone 8 Plus. Reports include the screen becoming unresponsive, the presence of scratches, and complete screen failure after a short period of use. These issues are a significant concern for customers considering this product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
Cons mentioned:
Screen
Rated 3 out of 5 stars
iPhone 8 Plus Excellent Condition
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone 8 works good but is not in excellent condition has scratch on the screen around the frame around the camera for the price buy a new one will see how long it last says 1 year warranty I can tell it will be a pain for replacement or anything goes bad go else where it dose not even come from Best buy some 3rd party seller best buy should say that on the page
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Apple - Pre-Owned Excellent iPhone 8 Plus 64GB (Un
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t like the packaging it came in. Phones were not properly secured with bubble wrap. other than that , the phone is ok
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect phone with all the camera features I want!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has everything I need. I bought it as a pre-owned, unlocked phone. It was simple to move my previous SD card from my Samsung with a paperclip, and I had service immediately!!! I am about 1 week in, and I am very, very pleased! The phone is made of glass, so is heavier than some other brands. (I chose a heavier phone on purpose.) I ordered a clear OTTERBOX CASE (also used, thru Amazon Warehouse) and a screen protector, and everything fits and works great!
I would recommend this to a friend
Rated 4 out of 5 stars
Fair enough
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks brand new without any scratches and ready to go
I would recommend this to a friend
Rated 5 out of 5 stars
excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is in beautiful condition. It is very easy to use right out of the box.
I would recommend this to a friend
Rated 5 out of 5 stars
Phone works and look like it was a brand new phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone works and look like it was a brand new phone.
I would recommend this to a friend
Cons mentioned:
Screen
Rated 4 out of 5 stars
Good phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t like the packaging it came in. Phones were not properly secured with bubble wrap. So they has scratches on the screen & back
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 64GB (Unlocked) - Silver
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product, high quality!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I felt very fortunate to get and excellent Apple 8 phone at such a great price. The Geek Squad helped set it up and it works perfectly. Thanks Best Buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Great iphone ae ways
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like iphones i love them they are the best. I renew my devise every two years
I would recommend this to a friend
Rated 5 out of 5 stars
nice size
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought for my son and it has a nice screen size to view
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone was used three days and stopped working screen messed up
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great value.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone for the price. Have had for a year and it’s been great.
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 64GB (Unlocked) - Silver
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
The screen was not responsive. Screen was lagging.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially the phone seemed fine. After an hour the screen became unresponsive .
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Fair enough
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks brand new without any scratches and ready to go
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 64GB (Unlocked) - Silver
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone just like brand new would recommend to anyone
This review is from Apple - Pre-Owned Excellent iPhone 8 Plus 64GB (Unlocked) - Silver
I would recommend this to a friend
Rated 4 out of 5 stars
I'm very happy with this phone
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's very good for a pre-owned phone works like it was a brand new phone. It came with a screen protecter which I was shocked about and the phone had no scratches on the screen. Only reason why I didn't rate it a full 5 stars is because the battery health is at 87% i was expecting 90%