Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$159.99
Save $10
Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 921 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 921 reviews
  • Rated 3 out of 5 stars

    Better data wiping needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand that it is refurbished (or gently used or whatever phrase you want to put on it), they need to do better job of removing old info from the phone before reselling. Bought this for my son in middle school and when we started it up it still had the Instagram (and other info) of the previous user. Oddly enough my son actually goes to school with the girl who previously owned it. Small chips and scratches but nothing extremely wrong with the phone otherwise. Picking up the phone from the store I will admit was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was like new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom that hates technology, it was just for introduce her to ios. Ans she loves it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally what I was looking for

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After ordering 2 IPhone 7, and having bad experience with both, I ordered the SE and I was finally given the phone I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Phone SE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this older style SE phone/cell is a great size for your pocket has plenty of power -battery last almost all day with more than average use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for new iphone users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect gift for my teen who went from android to iphone. It's small,has a good amount of storage, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my phone that was broken and this one works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal for a great phone!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but you would never know!! Looks and works just like brand new!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good backup phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup phone since my other phone broke. Only thing is the battery drains quickly due to the new IOS updates. But fully charges very fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good upgrade from the phone they had prior.. She was happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was practically new! Battery charge all the way to 100%. No scratches. Amazing purchase great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone , pushy salesman

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition and runs smoothly, battery life also excellent . What I didn’t enjoy was the sales person trying to make me buy a more expensive product. I gave a maximum price I wanted to spend but he kept trying to push more expensive phones when I told him already what I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in mint condition, battery life aside. I was initially freaked out by it's packaging however. Currently having some issues with one of my SIM cards. Hopefully I'll manage to resolve it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great condition used phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Cosmetically in excellent condition. It was a gift and Hasn't been activated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us a while to get it started, but we’re finding the services we need. The customer rep (Jocelyn?) was patient and helpful. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love the refurbished phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. It was in great condition. Always pleased with the refurbished items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 bad phones. Be prepared to replace the battery!!! Now the phone worked fine for my son.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Used Apple iPhone SE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent preowned phone. It however needed the power port to be cleaned because the power plug kept falling out. Once cleaned it has been working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item arrived early in perfect condition, everything works great! my daughter loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t cost much at all and the battery life is great and not to big or small to fit in pocket

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great IPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice IPhone it works great and fast nice for the price

    I would recommend this to a friend
Sponsored