Customer Ratings & Reviews

Was in need of a phone fast for a bit and price and phone worked great!

Working as intended. Seems more or less to be like new.

Item has exceeded expectations and performs excellent

I use this in the car to free up my main phone (iphone 15 pro max) for car play works flawless

Perfect for my teen first iPhone he loves the ease of using it at school and home.

Phone arrived with battery at 75%. I’m not expecting it to arrive with 100 battery health but at least more than that would have sufficed. Aside from that, the phone looked new and had no dents or scuffs or scratches.

A new move up in the apple world. The small frustrations with my last Apple iPhone are resolved now with the new edition! Thanks!

Great quality very clean packaging was good and not damaged

Great for the price. The phone was great in perfect condition.

A good phone at a decent price. Helps when shopping on a budget

Got this phone for my husband. It was in great condition and works well. No problem what so ever.

I purchased this phone for work since I don't want to use my personal cell phone number for incoming calls and VOIP service isn't all that great. This is a great phone that's done its job for almost a year, and I haven't had any issues! I realized how much I miss having a tactile home button, and I wouldn't mind if Apple brought this back.

Call then to see if we pick a phone up from the store and they told us they didn't have it in store I'd have to order it online, I would get the phone the next day though so we were happy or so we thought. I saw that they had it going to the wrong apartment number so I called them back later that day and talk to him about that come to find out it wasn't going to be delivered for five more days and we needed it the next day the guy I talked to you lied to me saying I would one day shipping. So after 2 hours on the phone with them being transferred from one to another person finally talk to somebody and they said they can cancel the order and they refund me my money and we can go back to the store and just get it that day so we said sure. Come to find out they didn't refund my money like they said they didn't. I found out the next day that my bank account had not heard of any money coming back so I called Best Buy again just to have them lie to me again saying that the money would be back as fast as the bank will let me get it. That was also why. I later found out that they have a 7 to 10 day waiting period for refunds. After talking to a lady for an hour the next day she had helped me by letting me know that they didn't cancel the order they didn't have that option and they were still sending it to my apartment complex but to the wrong apartment number. They said they would switch it but they never did. Then they told me that I just have to catch him before they deliver it to the wrong place or call UPS and see if they can deliver to our apartment and not the other person's. Which didn't happen. Very disappointed hours of my time wasted just to be lied to you by several people from a company that you think would be in the top of customer service. I won't be shopping here anymore

This phone does everything that she wanted to do. George was excellent at customer service. Went over everything. Saw him helping another customer and was excellent

Excellent product, easy pickup. A++ transaction. Online ordering very easy

Phone doesn't drain the battery like my I phone. I was having to recharge the battery twice a day.

Very good deal on Apple iPhone. Like new phone. Cheapest than other retailers

I love products from best buy as they are top quality products and have never faced any defects

Good condition overall and speakers work very well

Worth buying. No issues. Why spend more on new when u get good as new refurbs.