Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$159.99
Save $10
Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 921 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 921 reviews
  • Rated 5 out of 5 stars

    Worked like a charm

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked worked like a charm with T-Mobile SIM card.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Below poor quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE save yourself the hassle of purchasing this phone. It is used not refurbished. I’ve had this phone for a week and the battery life is absolutely atrocious and is more of a hassle then it’s worth. I’m totally disappointed and should have sprung for a new phone. If you’re looking do yourself a favor and look somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and excellent customer service! Would recommend a refurbished phone to a anyone trying to save money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres something defective with it. It just vibrates itswlf off the table onto the floor. Like it always has a humming from the motor or something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Usually fine. Battery health not so much.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically this is a great device even if it’s from 2020. It’s apple, it’s optimized, it lasts 4-5yrs sometimes more. The issue I had, when I purchased and had to return it, and why it’s only getting one star is because the battery health was at 78% and I kept getting a messages stating the battery needed replacing. Yes. It was used so I understand there could be issues but the battery health thing was a disappointment. I thought used devices from BB were supposed to have at least 85%? I could be mistaken.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not cool to sell refurbished phone w/ bad battery!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is busier than my original 2016SE but feels good in the hand and is easier to read. BUT very un happy that I was sold a refurbished phone with a degraded battery. Bad business. Battery on my refurbished 2016 is still chugging like a trooper. This 2020 version should have had battery replaced. Barely holds at 77%. It will be going back tomorrow!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE 2nd gen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for every day use and pocket size for small pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality no problem whatsoever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used Phone was not properly cleaned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the phone but the first phone I received had to be returned. The volume of incoming calls could not be adjusted as the area on the phone was not cleaned. Phone was replaced and is working well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhoneSE and here’s hoping I don’t dropkick this one but it’s great :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit outdated

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased this one for limited uses. But its definitely beginning to show its a bit outdated of a model. But overall for our uses, is ok. But best to spend a little more to get a 11

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean reliable product that was well with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone is good quality and strong phones I recommend people to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received good service w great results of making a new phone purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Pre-owned battery doesn't hold charge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself (new) is fine, but purchasing pre-owned lead to problems. This device does not hold a charge and it just happened to stop working about 30 days after receiving the device, just outside of the return period. Shady sale, and of course no option to return. Save yourself the money, buy new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Would purchase refurbished item again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dropped phone and case cracked so thats a bummer but otherwise great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mint

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......easy to set up with mint....product was clean except for the speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price with updated software. And features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone SE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone what I expected works just as new! Fast delivery too

    I would recommend this to a friend
Sponsored