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Customer Ratings & Reviews

$159.99
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Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 921 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 921 reviews
  • Rated 4 out of 5 stars

    Cool phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Camera didn’t work though. I like the red.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Second hand as environment friendliness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function okay for now; glad to save some monies for a work phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent purches just as shown, will buy more electronics from bestbuy in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, amazing service. Wonderful product - exactly what I was hoping for!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Processor speed

    Rated 1 out of 5 stars

    Don’t Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Wish I could give zero stars! Battery life is horrible, slow to process, glitches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Locked, but exchanged phone is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product received was locked, which was rather inconvenient. I returned it at a store and received a similar phone, which is working well. Battery is not new, but it's holding up fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service excellent product..I'm happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I like it. Would buy it again. I would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace iPhone13Pro.This thing is full of bugs that make it cryptic &inconvenient to me on many levels. I've had to make three trips to the at&t store for tutorials.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do NOT buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-owned phone completely died in a little over a month of barely being used. Battery drained extremely fast with no use, WiFI off etc (2 days tops) and now the phone is completely unresponsive due to some internal glitch. Best Buy support is terrible despite the so called warranty and it has only caused me stress. Needless to say I will never buy another device from you. Ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, I really enjoy using the product. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple iPhone purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple phone to replace my broken one and didn't want to spend a fortune. This pre-owned one from Best Buy hit all the high marks and looked brand new right out of the box. Has performed very well, extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone SE 2020

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Would have like to get the book with it…

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery health sucked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was fine except the battery health is at 82%

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Malfunctioning device. Couldn't Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came with bad battery. Phone malfunctions and calls contacts randomly without being prompted. Best Buy would not allow me to return the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I made a huge mistake by purchasing this item.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to spec t however, the battery life is 10 minutes tops!! Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5th attempt. Review keeps crashing. Phone stopped working after 3 months. Best Buy told me there is nothing they can do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last long at all, need a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPHONE SE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not work properly nor was it added to my account. I’m not at all satisfied with this phone nor was I happy with the way my account was handled. The iPhone that I purchased is not on my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It isn’t working!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has stopped working three times and then a day or two later? It miraculously starts working again. Please help asap!

    No, I would not recommend this to a friend
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