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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 852 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Like new and perfect for smaller or weaker hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smaller phone for hands that are not strong, as mine with carpal tunnel syndrome. All the same features of great camera, memory, and function! This pre-owned is perfect, like new! Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does what I need it for. Would have given 5 stars if it would have had a new battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    Okay, wouldn’t buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. No visible damage. However, functionality wise it’s average. Battery isn’t at full health (80%). Some sluggish / glitching when attempting random things like selecting a GIFs, switching apps.. you can tell it won’t last long but I guess it’ll do for now. My sound sometimes just stops working, very annoying. Have to turn the mute button on and back off for it to come back on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery health was 79% but everything else was good. Good phone for my grandma.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limited battery life but phone works extremely well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Don’t leave without a charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always go back to Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a replacement phone as she broke her old one. Works exactly as her old phone and we've had no issues with it. Great value for the price. Looked like it was brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone in great working condition. Only downside is that the battery is old and works at 78% capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you take good care and aren’t very clumsy this refurbished phone is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Buying a used phone a great option vs buying new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with the phone, charging cord and plug. It has worked great and saves a lot of money vs buying a new phone. I did have one issue with one of the phones not charging. I took it 2 Best Buy geek squad and they cleaned out the port. There was a ball of lint in the charging port

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value, but battery depleted fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Wish there was better battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a 1yr old to a 200 yr old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as an emergency phone when we travel. I connected it to my cable provider on a cheap Plan. It was so worth it. Recently we had problems with our cell provider for a couple of days. And this cell phone was such a life savor. My family has now bought a refurbished iPhone for my grandparents. They live in Florida and claim if all else fails they can use they’re back up phone last minute. My grandmother likes the size and that it fits in her purse or if she’s out walking she can put it in her pocket. This iPhone SE is a great idea for any person. Big or small Young or Young at heart. ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery a bit worn down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was dead on delivery and seems to wear down faster than expected but shell and screen were in amazing condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone SE Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At present, I am satisfied with the phone. Battery life drains fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great Phone for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in excellent condition! Phone was also ready for activation on any network worldwide (phone was gift for a family member in Mexico) Great price point also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones are best hands down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other phones, nothing beats iphones, Get a one or two year old, if you can't affort new, Quality is way better, just pick one up and try it at store, you will see right away. I have bought all iphones unlocked, and bought plans it really is good in long run, no interest and you can switch plan without a fee. Discounting is a gimic, you get big discounts at store or Best buy on unlocked. Check it out My fifth iphone all the rest work and still running, use them for airplay or just cruising internet off computer on home wifi. old ones battery still works amazing. or if someone needs one stick a mint sim in. Have a temporary phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Best Deal Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone SE was in great condition and it was easy to transfer all my data to from my old 5SE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable Apple cell Per-Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

    I would recommend this to a friend
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